Senior Business Analyst

Role Description

We are looking for a Senior Business Analyst to support platform and orchestration capabilities within a telecom environment. This role focuses on low-code platforms, workflow orchestration, policy management, and access control, ensuring scalable and compliant platform operations.

• Work with stakeholders to gather and document business and platform requirements, translating them into functional specifications
• Analyze and support platform components, including orchestration flows, policies, and catalog management
• Act as a bridge between business, product, and engineering teams, ensuring alignment and clear communication
• Support workflow orchestration and low-code platform configurations
• Assist in defining and maintaining RBAC (role-based access control) models and policies
• Contribute to policy definition and decision layer logic
• Ensure solutions comply with regional and regulatory requirements
• Evaluate and improve platform usability and UX patterns
• Participate in project planning, tracking, and delivery support
• Develop test plans, coordinate UAT, and validate platform functionality
• Prepare and maintain documentation (requirements, workflows, policies, reports, post-implementation reviews)

Qualifications

• 10+ years of experience in Business Analysis in large-scale projects
• Hands-on or conceptual experience with low-code / no-code platforms and workflow configuration
• Understanding of policy engines and decision-making frameworks
• Deep knowledge of RBAC design and access management models
• Experience with orchestration concepts and tools, workflow configurations
• Understanding of compliance frameworks and regulatory requirements (regional/global)
• Aware of UX patterns and user-centric design principles
• Strong analytical and problem-solving skills
• Ability to translate business needs into functional specifications
• Excellent communication skills and ability to work with cross-functional stakeholders
• Experience working in Agile environment

Benefits

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
• Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
• Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
• Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
• Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.