Salesforce Business Systems Analyst

Salesforce Business Systems Analyst

Category: Business Analysis (functional and technical)

Main location: United States, Various

Alternate Location(s): United States, Texas, Dallas

United States, Pennsylvania, Pittsburgh

United States, Ohio, Cleveland

Position ID: J0826-0673

Employment Type: Full Time

Position Description:

This is an onsite position located at our client site in either Dallas, TX, Pittsburgh, PA, Cleveland, OH, or Birmingham, AL.

For this role on this particular client engagement, employer sponsorship of immigration related visa and/or green card status as part of the PERM process will not be available.

As a Salesforce Business Systems Analyst, you will bridge the gap between business needs and technology solutions. You will ensure that the technical implementation aligns with strategic objectives and delivers measurable value. You will specialize in translating complex business requirements into clear, actionable technical specifications, enabling development teams to build solutions that are efficient, scalable, and future ready.

Duties and Responsibilities:Elicit, analyze, and document business and functional requirements

. Collaborate with product owners, architects, developers, and operations teams to translate business needs into solution ready requirements

. Develop process flows, use cases, data mappings, and API/interface specifications

. Develop SQL queries to analyze data that can be used to highlight issues and seek solutions

. Develop data mapping, interface specifications, and integration requirements for cross platform solutions

. Participate in backlog grooming, sprint planning, and user story definition

. Act as a liaison between business stakeholders and technology teams to ensure alignment and clarity Identify and understand customer expectations, study existing business processes, program, and legacy system

. Prioritize initiatives based on business needs and requirements

. Perform user acceptance testing

. Perform a functional analysis of existing systems/applications and document findings

. Balance attention to detail while keeping the big picture in mind

. Partner with engineering teams to ensure accurate interpretation of requirements and alignment on technical design

Required Qualifications:

. Bachelor's degree in Business, Information Systems, Computer Science, Finance, or related field

. 8 years experience at systems analysis

. 5 years experience working in the Agile framework

. 5 years experience with REST API (Web services) and Microservices

. 3 years experience with the Salesforce platform

. 3 years experience at business process modeling

. Demonstrated leadership, problem solving and resolution skills.

. Self motivation and strong time management and organizational skills

. Ability to tackle challenging work situations and to resolve conflicts in a positive manner

. Strong communications (verbal and written) skills and solid technical writing experience

. Strong attention to detail to spot discrepancies in transactions or customer information

Other Information:

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $62,900.00 $139,300.00.

CGI's benefits are offered to eligible professionals on their first day of employment to include:

. Competitive compensation

. Comprehensive insurance options

. Matching contributions through the 401(k) plan and the share purchase plan

. Paid time off for vacation, holidays, and sick time

. Paid parental leave

.Learning opportunities and tuition assistance

. Wellness and Well being programs

Skills:

• Business Analysis

• Salesforce Integration

• Salesforce Integration

• Salesforce Administrator

What you can expect from us:

Together, as owners, let's turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because...

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.

Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team-one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at View email address on click.appcast.io . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.