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Customer Care Lead: THP & Gift Card Operations

The Michael's Companies

The Michaels Companies is hiring a Customer Care Coordinator in Irving, TX. You will manage Third-Party Marketplace cases, handle RFIs, and oversee gift card administration, while coaching agents and improving processes. Ideal candidates have 1-2 years in a Support Center, strong communication, and proficiency with Microsoft Office. Bachelor’s degree is preferred and domestic applicants must meet federal/state requirements. #J-18808-Ljbffr The Michael's Companies

Vacancy posted 2 days ago
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