Remote Customer Care Manager - Service & Retention Lead
Albernasinsurance
Brooklyn, NY
- Remote job
Nick Albernas State Farm is seeking a service-oriented Customer Care Manager who leads with empathy, organization, and accountability. This remote role supports policyholders, handles billing and renewals, and drives retention through proactive outreach. The ideal candidate has State Farm agency experience and holds a Property & Casualty license, with capability to work in a remote environment and afternoon coverage for part-time schedules. #J-18808-Ljbffr Albernasinsurance
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Remote Customer Care Manager - Service & Retention Lead in Brooklyn, NY vacancy
- ...architect a new one-to-many service pod serving 150-200+ brands with... ...resources. You’ll drive retention, adoption and upsell while coaching... ...team in a fast-paced, remote startup. You’ll partner with... ...scalable education, onboarding, and customer experiences, embedding AI...Remote work
$200k - $275k
...engagement professional based in Cincinnati, Ohio, with a critical role in account retention objectives. The position involves managing territory and client relations, ensuring high-quality service standards, and actively participating in contract management. Preferred...Remote jobContract work$155k - $205k
...collaborative Senior Project Manager who will build strategic business... ...Market Strategy that delivers leading-edge technology solutions for... ...support of Jacobs Culture of Caring work environment. Here's what... ...between Jacobs offices/projects and remote locations enabling them to...Remote workFull timeContract work- ...value clients. This senior role focuses on retention and expansion, collaborating with... ...communication skills, and a proven record managing significant client portfolios. The position... ...and comprehensive benefits, promoting a remote-first work environment. #J-18808-Ljbffr...Remote work
$125k - $165k
...Senior Water/Wastewater PM/CSL to lead Water projects across... ...with Jacobs’ strategic goals, manage high-level client relationships... ...in you, and in the things you care about. Your health. Your well-... ...between Jacobs offices/projects and remote locations enabling them to...Remote workFull timeContract workFor contractorsFor subcontractor- The Client Service Lead is responsible for managing Client Service Specialists and delivering... ...Maintain a client retention rate of 95% or higher.Meet... ...Commuter Account, Health Care and Dependent Care Flexible... ...hybrid” style, with a mix of remote, in-person and in-office...Remote workTemporary workWork experience placementWork at officeLocal areaVisa sponsorshipWork visaFlexible hours
- ...Customer Care Manager Monarch Trade Services, as part of Foundation Partners Group, is seeking... ...Care Manager to lead business development and... ...tasks may be completed remotely or in conjunction with the... ...Knowledge of B2B service sales, retention strategies, and CRM...Remote workTemporary work
Foundation Partners Group
United States1 day ago - ...Join to apply for the Client Service Lead role at Acclarity We’re currently... ...Acclarity. This role will be remote and can be flexible on base... ...You’ll develop solutions and manage consulting engagements from... ...strong relationships, client retention and understanding client needs...Remote workFull timeContract workFlexible hours
Acclarity
New York, NY2 days ago - Raymond West in Phoenix, AZ is seeking a Customer Care Manager to lead and direct aftermarket activities for major accounts, focusing on retention, program implementation and sales... ...functional teams to deliver exceptional service and drive customer satisfaction. The role...
- Raymond West is seeking a Customer Care Manager to lead aftermarket activities for major, national, and... ...Auburn, WA. The role focuses on customer retention, program implementation, and... ..., working across departments to meet service goals and improve customer satisfaction...
- ...maintenance and essential services. Today, TA is... ...Specialist Lead provides strategic... ..., and performance management. Serve as the... ...implement effective retention strategies.... ...for relocation Remote Type: This position... ...and Innovation, customer and competitor understanding...Remote workContract workWork at officeLocal areaRelocationRelocation packageFlexible hoursNight shift
BP
Myrtle Point, OR3 days ago $150k - $195k
...vision of becoming a leading biopharmaceutical company... ...elevating science and service for rare patients.... ...collaboration platform. While Managed Service Providers... ..., lifecycle, records, retention, and information-... ...is expected to be 100% remote.Total Rewards Offerings...Remote workFull timeTemporary workShift work$20 - $25 per hour
...NOW HIRING – Customer Care Manager/Sales Position: Front Desk... ...our acquisition and retention of customers and perform... ...investment of our services and products. Please... ...Community Impact # Lead By Example # Feedback... ...also include some remote/work from home opportunities...Remote workFull timePart timePrivate practiceWork at officeImmediate startWork from homeFlexible hoursBalance Within - Integrative Physical Therapy
Delafield, WIa month ago- ...Opportunity The Utility BESS Services Lead is responsible for the... ...implement a Seller-Doer Project Manager model, enabling project... ...through backlog growth, client retention, follow-on work, and project... ...be hybrid: 2 days per week remote, 3 days per week in-office out...Remote workContract workFor subcontractorWork at office2 days per week3 days per week
Black & Veatch Family of Companies
Overland Park, KS16 days ago - ...healthcare technology company is looking for a Strategic Customer Success Manager to oversee key public and private sector clients while ensuring 100% client retention. This fully remote role involves managing service renewals, advising on PBM contracts, and influencing...Remote job
- ...VP of Human Resources (Administrative Services Lead) Reporting to the President and CEO,... ...and provides strategic leadership and management across all aspects of the College's human... ...workforce planning, talent acquisition and retention, organizational development, compliance...Remote workContract workWork at office
Calbright College
United States2 days ago $114k - $177k
...nurture, and close new leads into repeat customers. As of mid 2025,... ...every day. Our platform manages over 470 terabytes of... ...operate in a global, remote-first environment. We... ...a customer-obsessed retention leader who thrives at... ...escalation, frontline care, and customer value realization...Remote workHigh Level Services
New York, NY2 days ago- ...seeking an experienced Director of Client Management and Growth to lead our client management team in Austin,... ...expansion while ensuring exceptional service delivery. Candidates should have a... ...pay, benefits, and a flexible remote work culture, fostering career growth...Remote jobFlexible hours
$220k
...first time ever, you can manage and automate every part... ...sherpas - both for our customers and colleagues. We... ...issues and priorities and lead initiatives in your book... ...for customer adoption, retention, and revenue growth.... ...multiple stakeholders through remote meetingsNegotiate and...Remote workContract workWork at office3 days per week- A leading legal technology company in the United States... ...experienced Account Manager, Enterprise, to manage... ...include driving retention and expansion across major... ...within a SaaS or legal services environment. Competitive... ...PTO offered in a remote-friendly setting. #J-1...Remote work
- ...Connecticut is looking for passionate individuals for a client service leadership role that emphasizes flexibility and growth. Enjoy the... ...work-life balance, and a focus on delivering exceptional customer service. Take the next step and apply today! #J-18808-Ljbffr...Remote workWork from home
Globalelitecareers
Danbury, CT2 days ago - ...Global Elite Empire Consultants is seeking an adaptable client service leader for a remote role. You will engage with clients, guide teams to deliver exceptional service, and drive initiatives from a flexible home-based setting. The opportunity emphasizes growth, mentorship...Remote workWork from homeFlexible hours
Medium
United States1 day ago - ...Global Elite Empire Consultants seeks motivated individuals for a flexible, work-from-home role in client service leadership. Enjoy a remote schedule that fits your life while contributing to a supportive team and a results-driven environment. You'll gain mentorship...Remote workWork from homeFlexible hours
Global Elite Empire Consultants
United States1 day ago - ELVTR is seeking a Lead Retention Specialist to own the customer retention process and protect revenue while delivering a superior customer experience. You’ll partner with Billing, Sales, Finance, and Operations to resolve issues, recover revenue, and reduce refunds in...Remote job
- An education service provider is seeking a dynamic Customer Success Manager to work remotely from New Jersey. The role involves building strong relationships with clients... ...ensuring their satisfaction, and driving customer retention and growth. The ideal candidate has over 3...Remote job
- ...matters most. Join a supportive community that values work-life balance and provides mentorship to help you thrive. If you’re ready to advance your career in client service leadership, apply today and take the next step towards a rewarding experience! #J-18808-Ljbffr...Remote workWork from home
Globalelitecareers
Las Vegas, NV2 days ago - NavSav Insurance seeks a National Service Director - Commercial Lines to... ...role oversees Commercial Account Management, the Small Business Unit, and Service/Retention teams, delivering structure, clear... ...efficiency, reporting, and client care, while aligning workflows and book...
- ...clients and collaborate with a driven team to deliver outstanding service and results. Interview process is conducted via Zoom. This... ...seeking balance, mentorship, and long‑term career advancement within a supportive, remote-friendly environment. #J-18808-LjbffrRemote workWork from homeFlexible hours
Medium
United States3 days ago - ...Consultants seeks ambitious professionals for a full-time remote role offering flexibility and growth in client service leadership. You can work from home with a... ...you excel, while you build and inspire teams to deliver outstanding customer experiences. #J-18808-LjbffrRemote workFull timeWork from home
Medium
United States2 days ago $150k - $175k
...innovation that enhances patient care and drivesreal resultsfor... .... As the Senior Manager, Customer Retention, you will play a critical role... ...practices. This position is Remote within the United States with... ...retention or subscriber Marketing lead role 5+ years of management...Remote workCurrently hiring
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Remote Customer Care Manager - Service & Retention Lead. Be the first to apply!
Related searches
- senior director of client services Brooklyn, NY
- director of client services Brooklyn, NY
- director client management Brooklyn, NY
- director client operations Brooklyn, NY
- director of customer service Brooklyn, NY
- customer care manager Brooklyn, NY
- contact centre manager Brooklyn, NY
- manager customer service Brooklyn, NY
- director of technical services Brooklyn, NY
- services product manager Brooklyn, NY