Documentation Specialist
Medclinicx
Med Clinic X is a healthcare technology company building modern digital systems that power healthcare organizations across the United States. We develop healthcare SaaS platforms, AI-driven healthcare systems, patient portals, telemedicine solutions, automation workflows, and integrated digital health products used by clinics, hospitals, and healthcare providers. Our mission is to make complex healthcare technology simple, understandable, and accessible through clear and structured documentation. Job Overview We are seeking a Documentation Specialist to create, organize, and maintain high-quality technical documentation for healthcare SaaS platforms and digital health systems. In this role, you will translate complex technical, clinical, and product information into clear documentation for developers, healthcare professionals, and end users. You will work closely with engineering, product, and support teams to ensure all Med Clinic X systems are well-documented and easy to use. Responsibilities Technical Documentation Create and maintain documentation for healthcare SaaS platforms. Document APIs, system architecture, and integration workflows. Write clear developer guides and implementation manuals. Maintain documentation accuracy across product updates. Document clinical workflows and healthcare software features. Create user guides for patient portals and healthcare apps. Explain EHR/EMR integrations and data workflows. Ensure clarity for both technical and non-technical users. API & Product Documentation Write API documentation for internal and external developers. Document system endpoints, authentication, and data structures. Maintain structured and searchable documentation systems. Collaborate with engineering teams for accuracy. Work closely with engineers, product managers, and QA teams. Gather technical input and convert it into structured content. Ensure consistency in tone, structure, and formatting. Continuously improve documentation usability. Qualifications Required Bachelor's in English, Computer Science, or Information Systems. Experience in technical writing or documentation roles. Strong ability to simplify complex technical concepts. Excellent writing, editing, and communication skills. Understanding of software systems or SaaS platforms. Preferred Experience in US healthcare or healthcare SaaS environments. Familiarity with HIPAA compliance documentation standards. Exposure to AI healthcare or digital health platforms. Background in UX writing or developer portals. Why Join Med Clinic X? At Med Clinic X, you will help make advanced healthcare technology understandable and usable for everyone. You will: Document real healthcare SaaS and AI systems used in the US Work closely with engineering and product teams Improve usability through clear technical communication Support scalable healthcare platforms and APIs Contribute to better healthcare technology adoption Shape documentation standards for a growing health tech company Technical Core Confluence / Notion / GitBook OpenAPI / Swagger Docs Markdown & Structured Formats Technical Writing & Editing Git / Version Control Basics UX Writing / Developer Portals Systems You Will Document Document product features, configuration settings, and user workflows for clinical SaaS platforms. API & Integration Systems Write OpenAPI specs, endpoint references, and authentication guides for healthcare APIs. Patient Portal Applications Create end-user guides, onboarding tutorials, and FAQ documentation for patient-facing portals. EHR/EMR Integration Docs Document clinical data mapping, FHIR resource schemas, and EHR integration workflows. AI Healthcare Solutions Explain AI model inputs, outputs, and usage guidelines for healthcare professionals and developers. Clinical Workflow Systems Create structured clinical workflow diagrams and step-by-step process documentation for care teams. #J-18808-Ljbffr Medclinicx
$36.06 - $40.87 per hour
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