Administrative Assistant

Administrative Assistant

Gensler, a globally recognized Architecture and Design firm, is seeking an Administrative Assistant to join the Houston office. The position plays an integral role in daily business interactions. The ideal candidate is a personable and polished individual with a strong desire to learn and grow. They must also have a fundamental passion for client services.

Your Role

Will be a member of the Administrative Team and support all business functions and activities. The Administrative Assistant will work with Executive Assistant to provide administrative help in all aspects of office support for internal customers as well as our external customers visiting our office. The Administrative Assistant will have duties in the following areas: reception, service requests, catering and meeting services, daily office operations, and will provide support for internal and external events.

What You Will Do

• Report directly to the Executive Assistant (EA) for daily and weekly responsibilities, priorities, and emerging deadlines
• Assist Studio Coordinators with staff moves, workspace transitions, and related coordination tasks
• Support Studio Coordinators with travel arrangements and logistics as needed
• Support project organization and cleanup, including "dead filing" completed projects and maintaining organized records
• Assist with general administrative requests as they arise across teams
• Seeks opportunities to improve processes, systems, and overall workplace efficiency
• Answer phones and directs calls as necessary
• Provide excellent customer service at the Reception Desk when covering
• Assist with set-up and clean-up of meetings
• Reset conference rooms daily, as necessary
• Assist Workplace Concierge to ensure a clean, tidy reception/café area at all times
• Support internal events (all-staff meetings, open houses, tours, social and learning)
• Assist in the planning and execution of off-site corporate events
• Ensure timely follow-up on customer and internal service requests
• Provide support for library operations as directed by the Resource Director and coordinated with the Executive Assistant (EA), including assisting with vendor events, organizing and returning material samples, maintaining the resource library, and supporting other library-related activities as needed.

Your Qualifications

• 0-3 years of related experience – experience in an administrative, customer service, or receptionist role would be beneficial, but not required
• Must be an action-oriented, strong critical thinker with a desire to learn
• Must be organized and detail-oriented with the ability to prioritize tasks to meet multiple deadlines
• Must have excellent verbal and written communication skills
• Demonstrates a positive, professional, and collaborative attitude at all times
• Demonstrates innovative ways to provide effective administrative support and client experience
• Proficient with Microsoft Word, Excel, and Outlook

This position is in-person. Successful candidates will be located in the Houston, Texas area. If you're open to relocating to the area, please apply! Non-local candidates are welcome. U.S. News & World Report's 2025-2026 study ranks Houston in the top 10 Best Big Cities to Live in the U.S.!

Life at Gensler

At Gensler, we are as committed to enjoying life as we are to delivering best-in-class design. From curated art exhibits to internal design competitions to "Well-being Awareness Week," our offices reflect our people's diverse interests.

We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, disability, wellness programs, flex spending, paid holidays, and paid time off. We also offer a 401k, profit sharing, employee stock ownership, and twice annual bonus opportunities. Our annual base salary range has been established based on local markets.

As part of the firm's commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future.