Director of Business Development and Sales

Position Overview GoodTemps, the staffing social enterprise of Goodwill NYNJ, delivers temporary staffing solutions to government agencies, nonprofits, and private employers—while creating employment opportunities for individuals with disabilities, veterans, and others facing barriers to work. GoodTemps is part of Goodwill NYNJ’s Business Services division, which also includes our Janitorial Services and Good Guards, a soon-to-launch security guard social enterprise. The Director of Business Development is a quota‑carrying individual contributor responsible for driving revenue growth across four key areas: expanding and deepening relationships with NYC and NYS government agency customers, launching private‑sector employer partnerships, developing new revenue channels through payrolling contracts and strategic partnerships, and leading the strategic market re‑entry and business development in New Jersey for GoodTemps and Janitorial Services. The role works in close partnership with the Business Services/GoodTemps leadership team and reports directly to the EVP of Business Services and Executive Director of GoodTemps. Key Responsibilities Revenue Growth & Sales Execution Generate new staffing and janitorial orders across government, nonprofit, and private‑sector clients. Execute consistent outreach through calls, email, LinkedIn, and in‑person engagement. Conduct meetings and presentations to position Goodwill NYNJ as a workforce partner and advocate for people with disabilities and veterans. Convert opportunities into clearly defined job orders and revenue‑generating agreements. Government Revenue Expansion Expand business within existing agency customers such as HRA, DOE, MTA, DOHMH, and other public‑sector organizations. Build relationships with agency leadership, HR teams, and hiring managers. Navigate procurement pathways including DCAS and NYSID. Collaborate with NYSID’s business development team to identify opportunities, strengthen contract utilization, and expand GoodTemps’ and Janitorial footprint across NYC and NYS government agencies. Connect with ACCESSNJ and find other opportunities in NJ and key counties; identify repeatable staffing needs across clerical, administrative, and field‑based roles. Private Sector Growth Build and establish GoodTemps’ private‑sector business development strategy across corporate, nonprofit, and mission‑aligned employers. Develop foundational relationships with organizations seeking flexible staffing, payrolling, janitorial, and future security workforce solutions. Position GoodTemps and Goodwill NYNJ Business Services as a trusted workforce and social impact partner capable of delivering talent, operational value, and mission‑driven outcomes. Revenue Diversification Develop and secure payrolling contracts with organizations requiring workforce‑management support. Establish revenue‑sharing partnerships with workforce providers, training organizations, and community partners. Structure, optimize, and expand agreements that strengthen GoodTemps’ service model and diversify revenue streams, including proactive evaluation of existing contracts for strategic updates, restructuring, and scalable enhancements. New Jersey Market Development Establish GoodTemps’ temporary staffing presence for people with disabilities and veterans in New Jersey, focusing on Newark and surrounding regions. Identify and secure new employer partnerships across public, nonprofit, and private sectors. Introduce GoodTemps’ staffing model to NJ‑based organizations and navigate applicable procurement or vendor onboarding processes. Collaborate with ACCSES NJ’s business development team to identify opportunities, leverage contract access, and accelerate market entry. Align staffing opportunities with available talent pipelines, including individuals with disabilities, and partner internally to address geographic and transportation‑related workforce considerations. Opportunity Development & Order Quality Translate client needs into clear, actionable job orders. Align scope, pay rates, and timelines with operational capabilities. Ensure job orders are well‑defined and fillable; build and improve systems and serve as the owner of systems and communication channels. Internal Coordination Partner with Talent & Placement teams to ensure successful fulfillment by aligning business development efforts with operational capacity, workforce readiness, and client expectations. Remove barriers, provide accommodations, and deliver high‑quality service to support long‑term client retention and scalable growth. Provide detailed context on client expectations and timelines; maintain communication throughout the placement lifecycle. Partner with Mission and People & Culture to share job opportunities, training programs, and promote and sell Goodwill NYNJ together and support the organization’s impact. Pipeline Development & Market Engagement Maintain a robust revenue pipeline through consistent outbound outreach, strategic partnerships, and active management of qualified opportunities across all business lines. Identify emerging workforce needs across NYC and Northern New Jersey. Represent GoodTemps and Business Services at workforce and industry events. Sales Performance & Reporting Maintain accurate CRM records of outreach, meetings, and opportunities. Track performance against order generation, placements, and revenue targets. Provide critical analysis and keep leadership plugged into trends and key metrics. Qualifications Significant experience in sales, business development, or staffing services. Demonstrated success generating new business and managing client relationships. Experience working with government agencies, procurement processes, or workforce programs preferred. Ability to develop partnership‑based and alternative revenue models. Strong communication and stakeholder engagement skills. Commitment to Goodwill’s mission to leave no talent behind. Experience working with people with disabilities, barriers to work, veterans, or other key Goodwill focus. Equal Opportunity Statement We welcome applicants of all backgrounds, identities, experiences, and abilities. #J-18808-Ljbffr Chris Baily