Administrative Assistant

Administrative Assistant

Pay Range $18.26 - $20.67 per hour

Community Teamwork is a private non-profit organization located in Lowell MA. We employ over 600 employees and are a catalyst for social change. We leverage our programs, our partnerships, and our collective voice to foster equity, compassion, and community engagement by creating housing, education, and economic opportunities.

Position Summary

The Administrative Assistant is responsible for providing a wide range of administrative and office support to the management team throughout various CTI programs to ensure the efficient operation of the department.

Essential Functions and Responsibilities:

• Provide administrative support for management team. May include: billing and report generation; entering and retrieving statistical data; compiling reports; maintaining and updating project address lists; responding to information requests by assembling informational packets and mailings; preparing monthly reports; copying and dispersing flyers, newsletters, and outreach materials; assisting with event planning.
• Manage reception area to ensure effective telephone and mail communications both internally and externally and provide excellent customer service to visitors. Staff reception desk, answer incoming calls and greet visitors and clients.
• Establish, maintain, and update filing system to ensure accuracy of files.
• Create spreadsheets and other documents needed for the program.
• Track walk-in clientele and needs of visitors. May perform intake and/or registration for clients and provide resources and referrals as necessary.
• Enter client data into program databases.
• Manage purchases for the department, order supplies, track office expenditures.
• Assist with kitchen duties and food and snack preparation.
• May coordinate dates, locations and facilitator training.
• Uphold the values of CTI – Equity, Integrity, Compassion.

The duties listed above are representative of the work performed. Other related duties may be assigned.

Qualifications

• High School or equivalent
• Pleasant personality and professional telephone manners are essential.
• Excellent customer service, organizational, interpersonal, oral and written communication skills.
• Ability to work well under pressure and have good problem-solving skills.
• Ability to manage multiple priorities and work in a demanding environment with minimal supervision.
• Excellent attention to detail and ability to maintain confidentiality.
• Proficient computer skills to include Windows, Microsoft Word, Excel, Internet, and comfort learning new software and tracking systems.
• Desire to work with low-income, culturally diverse, and at-risk families and individuals.
• Recent Physical and MMR immunity
• Ability to pass CORI and background check which includes fingerprinting.

Preferred Qualifications

• Bilingual skills (English/Spanish, English/Khmer English/Portuguese)
• Associate's degree

Benefit Information

At Community Teamwork, our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness. We offer:

• 4 Weeks of Paid Time Off - Paid Sick Leave - 12 paid holidays.
• Medical, Dental, and Vision Insurance - Company Paid Life Insurance - Pet Insurance
• Tuition Reimbursement - Career Advancement and Professional Development Opportunities
• 5% contribution to your 401K retirement account after 6 months of employment
• Great co-workers and a great mission with an outstanding Community Action offering a chance to help make a real difference in the lives of those we serve

Equal Opportunity Employer – Vets/Disabled

This is an exciting opportunity to become an integral member of an innovative team in an organization committed to excellence.