Bilingual Spanish Medical Supply Customer Service Representative
California Medical Pharmacy
Job Description
Job Description
This is a full-time, Monday through Friday position from 9:00 AM to 5:00 PM .
This role is a great fit for someone who enjoys helping patients, staying organized, and working in a fast-paced medical supply and equipment office environment. The position is similar to pharmacy technician data entry, but with more variety and direct patient support. Pharmacy technicians are encouraged to apply.
Responsibilities include:
- Processing medical supply new orders and resupply
- Requesting authorizations from multiple insurance plans
- Familiarity with government payer rules and guidelines
- Checking patient and understanding patient eligibility
- Communicating with patients, referral sources, and insurance providers
- Following up on orders and ensure accurate and complete documentation
- Supporting patients as a helpful and professional advocate
Requirements:
- Must be bilingual in English and Spanish
- Strong communication and customer service skills
- Computer literate working in EMR, Payor Portals, and Office365
- Comfortable with data entry and order processing
- Organized, dependable, and detail-oriented
- Medical office, pharmacy tech, insurance, or DME experience is helpful
We are looking for someone who can provide excellent service, communicate clearly, and help patients receive the supplies they need.
Company DescriptionWe are a family owned company servicing pharmaceutical, medical supply and DME needs in Los Angeles for over 100 years
Company Description
We are a family owned company servicing pharmaceutical, medical supply and DME needs in Los Angeles for over 100 years
Vacancy posted a month ago
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