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Business Analyst

Georgia IT Inc

Senior Business Analyst Location: Houston, TX – 4 Days Onsite/Week Experience: 8+ Years Rate: DOE Job Summary Seeking a Senior Business Analyst to support customer-facing digital self-service platforms, customer experience, and AI-enabled solutions. Required Skills 8+ years Business Analyst experience 2+ years Senior/Lead BA experience Digital self-service platforms – Website, Chatbot, Mobile App Customer journey and experience optimization AI/ML, Conversational AI, Chatbots, Automation Predictive analytics, recommendations, personalization Agile/Scrum/Kanban, User Stories, Backlog Management Requirements gathering, UAT/PAT, acceptance criteria Strong stakeholder management and communication Experience working with Product, UX, Data, and Technical teams Georgia IT Inc

Vacancy posted 4 days ago
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