Front Office Administrator

Premier Pediatric Associates is looking for a front office administrator to join our team in our Smyrna office. This person will work to support the daily operations of the office. The ideal candidate is a high-energy individual with excellent organizational skills, a strong attention to detail and the ability to communicate effectively in both written and verbal communications. Responsibilities Welcomes patients and visitors by greeting them in person or on the telephone; answers or refers inquiries. Optimizes patients' satisfaction, provider time, and exam room utilization by efficiently scheduling appointments. Schedules and confirms patient appointments. Verifies patient insurance benefits and eligibility prior to appointments and notifies patients of any concerns and updates chart appropriately. Registers, checks in, and checks out patients in a timely manner; prepares necessary documents for the visit; notifies provider of patients' late arrival; reschedules or moves late arriving patients when necessary. Ensures availability of treatment information by filing and retrieving patient records. Maintains patient accounts by obtaining, recording, and updating patient demographics and insurance information. Encourages patient compliance with preventive care by completing outreach responsibilities. Maintains a clean and presentable front office area, reception area, and bathroom. Performs all other duties as trained and requested by provider and/or management. Requirements Experience as an administrative assistant, or medical front desk receptionist preferred. Strong organizational, communication, and time‑management skills. Proven ability to work in a fast‑paced environment. Positive, high‑energy attitude. Resourcefulness, creativity, and problem‑solving skill set. Familiarity with office equipment (printers, fax machines). Hours of Operation Monday – 8:30 AM to 7:00 PM Tuesday – Thursday – 8:30 AM to 5:30 PM Friday – 8:30 AM to 4:00 PM Saturdays (1st & 3rd of each month) – 8:30 AM to 12:30 PM Pay Rate $18.50 to $22.50 per hour About Premier Pediatric Associates Premier Pediatric Associates is a private pediatric practice dedicated to partnering with families in developing healthy and ambitious children through the care of mind, body, spirit, and education. Our employees enjoy a work culture that promotes providing patient‑centered care with an emphasis on educating families, focusing on preventative healthcare, delivering unparalleled customer service and professionalism, and establishing a healthy work environment which seeks to inspire and value our employees. Premier Pediatric Associates benefits include medical insurance, paid time off, vacation time, retirement savings, professional development, and free parking. #J-18808-Ljbffr