Social Media Manager (Senior Administrative Assistant)

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Pay,Benefits, & Work Schedule

Full-time position available with the Office of the City Manager, City Communications Division located at 414 East 12th Street Salary Range: $20.48-$30.71/hour Normal Work Days/Hours: Monday-Friday, 8:00 a.m.-5:00 p.m. Application Deadline Date: January, 02, 2024

Responsibilities

Social Media Strategy and Planning:

• Develop and implement social media strategies aligned with the communications goals of the municipal government.
• Stay informed about local issues, events, and community concerns to tailor content appropriately.
• Create and manage a content calendar to ensure timely and relevant messaging.
• Demonstrate flexibility within the schedule to accommodate real-time community engagement and respond to emerging issues.

Content Creation and Curation:

• Develop compelling content, including visuals, videos, and copy, that highlights municipal achievements, services, and community events.
• Curate and share content that fosters community pride and awareness.
• Collaborate with various municipal departments to gather content and highlight diverse aspects of city life.
• Community Engagement:
• Monitor social media channels for resident inquiries, feedback, and concerns, responding promptly and professionally.
• Implement strategies to encourage community participation and feedback.
• Collaborate with local influencers and community groups to amplify key messages.

Analytics and Reporting:

• Utilize analytics tools to measure the impact of social media initiatives and provide regular reports to assess performance.
• Analyze data to identify trends and opportunities for improvement.

Collaboration:

• Work closely with the Communications team to ensure cohesive messaging across various channels.
• Collaborate with both community partners and other city departments to promote initiatives and disseminate essential information.

Qualifications

REQUIRES an accredited Bachelor's degree; OR an equivalent combination of qualifying education and experience. Preference given for a bachelor's degree in Communications, Public Relations, or an unrelated field with a demonstrated aptitude in social media and experience in social media management, particularly for a governmental or public sector entity.

Other Information

URGENT!!! CRITICAL RECRUITMENT INFORMATION

Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete.

In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System.

Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education.

The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education.

For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained.

Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical.

If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months.

The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy

The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call View phone number on us.fitly.work or send an e-mail to View email address on us.fitly.work.

If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during “wartime” and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code § 4211).