Surgical Services Coordinator II - New England Eye Center - Boston

This position monitors and coordinates all surgical scheduling functions for the department, including answering patient inquiries, initial patient interviews, scheduling and facilitating surgical dates with patients and families or other support systems as noted, assuring surgeon preferences regarding surgical sites, assistants, processes and any additional materials necessary to properly support specific resources. Provides complete pre-op surgical packets to the proper surgical location, assuring that surgeries may proceed as scheduled and assists the surgical biller with accurate and timely coding and billing information. Establishes systems to monitor and track department surgical functions and acts as a liaison between the department and, other departments and external organizations.**Job Description****Minimum Qualifications:** 2. Two (2) years of experience with scheduling clinical procedures.**Duties and Responsibilities:** The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.1. Coordinates scheduling of the surgical sites and appointments for all physicians associated with a specific location in the department to achieve maximum utilization while adhering to Medical Center standards and regulations.14. Establishes and updates appropriate patient information packets for distribution to patients and medical staff in accordance with surgical scheduling duties. Responsible for maintaining supplies as necessary and coordinating distribution to patients.**Physical Requirements:** 4. Requires ability to see computer screen and read reports. 5. Requires ability to hear instructions from physicians and other clinical or nursing staff. **Skills & Abilities:** 1. Computer literacy required including familiarity with word processing programs and electronic spreadsheets and has ability to learn new applications. 2. Excellent interpersonal and customer service skills including excellent interpersonal and telephone skills. 4. Ability to perform Operating Room scheduling using Meditech and MSM.5. Knowledge of medical terminology and knowledge of CPT coding standards.6. Excellent organizational skills required with attention to detail. 7. Ability to work independently with a minimum of supervision in routine matters. 8. Excellent organizational skills.9. Ability to follow up and follow through on items related to scheduling. 11. Ability to prioritize work and be flexible with work assignments.Tufts Medicine is a leading integrated health system bringing together the best of academic and community health care to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Healthcare, an expansive home care network and a large clinically integrated physician network, Tufts Medicine has more than 15,000 dedicated employees and caregivers. The health system came together in 2014 to leverage the experience of its member organizations and integrate their missions to together transform the ways that consumers engage with and experience their care. #J-18808-Ljbffr Tufts Medicine