Treatment Coordinator

Job Description

Job Description

We are seeking an energetic, highly organized, and personable  Treatment Coordinator to join our growing orthodontic practice with locations in Plantation and Pembroke Pines.

This is an excellent opportunity for someone with a strong  sales or customer service background who enjoys building relationships, guiding patients through important decisions, and helping families feel confident about their orthodontic treatment. Dental experience is not required, we are happy to train the right individual!

Why This Role?

This is a unique opportunity to join a thriving orthodontic practice where you will play a direct role in helping patients begin treatment and achieve confident smiles. The ideal candidate is motivated, personable, and excited to contribute to a high-energy team environment.

Key Responsibilities

• Welcome and consult with new orthodontic patients and their families
• Present treatment plans and explain financial options
• Confidently discuss fees and negotiate payment arrangements
• Follow up with patients who do not start treatment immediately
• Track all new patient consultations and conversion activity
• Maintain organized and detailed patient records
• Use practice software to email, monitor, and follow up with prospective patients
• Deliver an exceptional patient experience from consultation through treatment acceptance

Qualifications

• Sales experience strongly preferred
• Bilingual (English/Spanish) preferred
• Excellent communication and relationship-building skills
• Comfortable discussing fees and overcoming objections
• Highly organized and detail-oriented
• Positive, energetic, and professional demeanor
• Ability to travel between Plantation and Pembroke Pines

Schedule

• Hours: 8:00 AM – 5:30 PM
• Full-time position

Compensation

• Performance-based bonus for each new patient who starts treatment

Benefits

• Health Insurance
• Vision Insurance
• 401(k)

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.