Front Office Coordinator

Full-time Front Desk- Physical Therapy Department HealthPro Heritage has a great Full-time Front Desk- Physical Therapy department for our busy Physical Therapy Department at The Hebrew Home- Riverdale, NY. The Physical Therapy Office Manager is responsible for overseeing the daily operations of the clinic to ensure a smooth and efficient workflow. This includes scheduling patient appointments, managing patient check-ins and check-outs, and coordinating with therapists to optimize the daily schedule. Wage ranges: $17.50-$20 hourly Why Choose HealthPro Heritage? Purpose-Driven Work: Be part of a mission-driven organization dedicated to compassionate care and innovative therapy solutions. Growth Opportunities: Enjoy continuous learning and development opportunities tailored to support your professional growth. Collaborative Culture: Thrive in a supportive environment where teamwork, respect, and open communication are at the heart of everything we do. Commitment to Excellence: Join a team recognized for clinical expertise and commitment to delivering high-quality care and outcomes. Competitive Benefits Package: Enjoy competitive compensation along with a comprehensive benefits package designed with YOU in mind! Join Us in Making a Difference At HealthPro Heritage, we offer a fulfilling career where you can positively impact lives and achieve personal and professional growth. As a therapist-led, diverse organization, we provide clinical services across various settings, including nursing facilities, retirement communities, hospitals, home care, and pediatric schools and clinics. Join us to be part of a team that values your skills, listens to your input, and makes a meaningful difference in the community. Responsibilities Handle patient inquiries and provide exceptional customer service Verify insurance information and maintain accurate patient records Ensure all documentation is complete, organized, and up to date Supervise administrative staff and support their daily tasks Manage office supplies, equipment, and overall clinic operations Maintain compliance with clinic policies and healthcare regulations Foster a positive patient experience and address any scheduling or operational issues Support the overall goals and efficiency of the physical therapy team Qualifications Previous experience in office management, preferably in a healthcare or physical therapy setting Strong organizational and multitasking skills to manage patient scheduling, staff coordination, and administrative workflows Excellent communication and interpersonal skills for professional interaction with patients, therapists, and team members Proficiency with electronic medical records (EMR) systems, Microsoft Office, and other administrative or scheduling software Attention to detail and strong problem-solving abilities Commitment to providing a positive patient experience Background in billing, insurance verification, or basic accounting is a plus