Social Media Specialist

Role Description

Artemis is seeking a Social Media Specialist with demonstrated experience supporting media monitoring, multimedia, and strategic communications contracts within the federal sector. The Social Media Specialist will be responsible for:

• Drafting social media and multimedia content.
• Supporting media monitoring reporting quality assurance.
• Translating disaster assistance, preparedness, mitigation, recovery, and resilience messaging into clear, engaging, platform-ready products.

This role requires a strong writer and detail-oriented communicator who can:

• Develop accurate, plain-language content for social and digital platforms.
• Review media monitoring reports for accuracy, relevance, and usability.
• Collaborate with project managers, designers, video editors, media monitoring staff, media monitoring vendors, and government subject matter experts (SMEs).

This is a contingent hire position, fully remote, with some travel for client meetings and/or video shoots required. Early morning hours may be necessary due to delivery timelines for major deliverables.

Qualifications

• 3 years of experience in social media, digital communications, public affairs, marketing, journalism, content strategy, or a related field.
• Bachelor's degree in communications, public relations, marketing, journalism, English, digital media, emergency management, or a related field.
• Demonstrated experience writing and editing social media or multimedia content for public-facing audiences, preferably for government, public sector, nonprofit, emergency management, or regulated environments.
• Experience reviewing analytics, media monitoring reports, social listening outputs, e-clipping reports, or performance dashboards for accuracy and actionable insights.
• Familiarity with social media platforms and digital content best practices.
• Familiarity with media monitoring or social listening tools; experience with Meltwater preferred.
• Strong writing, editing, proofreading, plain-language, and quality assurance skills.
• Ability to manage multiple assignments, quick-turn deadlines, stakeholder feedback, and version control in a fast-paced environment.
• Working knowledge of accessible digital communications, including alt text, captions, transcripts, clear language, and Section 508 awareness.
• Ability to obtain and maintain a public trust clearance or federal suitability determination.
• Legal authorization to work in the U.S.

Requirements

• Draft, edit, and optimize social media copy, captions, calls to action, digital flyer text, infographic copy, reel copy, video scripts, storyboards, and other content for multimedia products.
• Develop content tailored to social and digital platforms including Facebook, YouTube, Instagram, LinkedIn, X, and emerging platforms.
• Support production videos by writing and refining content, incorporating SME input, and coordinating edits through review cycles.
• Review media monitoring reports, e-clipping outputs, dashboards, and analytics summaries for accuracy, relevance, source validity, working hyperlinks, duplicate items, appropriate tagging, and formatting consistency.
• Flag discrepancies in media monitoring outputs and coordinate with the Project Manager, media monitoring team, or Meltwater representatives to correct report logic, search terms, source selection, or other issues.
• Assist with development and refinement of Meltwater Search Agents, keywords, phrases, media lists, and monitoring parameters.
• Support daily media sweeps and reporting workflows, including validation of e-clipping content and timely reporting.
• Summarize trends and performance insights from media monitoring, social media metrics, reach/impressions, engagement, sentiment, share of voice, pickups, and other relevant indicators.
• Collaborate with designers, animators, video editors, and communications leads to ensure multimedia products are accurate, clear, brand-aligned, platform-optimized, and ready for posting or distribution.
• Apply plain-language writing, digital accessibility, Section 508 awareness, alt text, caption/transcript considerations, and quality control practices to social and multimedia content.
• Maintain organized content files, version histories, feedback trackers, and editorial calendars or content plans as needed.
• Respond quickly to client feedback, shifting priorities, and urgent disaster communications needs while maintaining accuracy and professionalism.

Benefits

• Opportunity to work in a fast-paced, rapidly evolving environment.
• Remote work flexibility.