Business Development Representative

Capitol Services is currently seeking a Business Development Representative to join our growing team!

Capitol Services was founded in 1978 and has become a leading provider of services to legal and financial professionals nationwide. Our mission is to provide friendly, high-value, and superior service to our clients amid a collaborative atmosphere that encourages a balanced work-life experience for our employees.

Named one of the "Best Places to Work" by the Austin American-Statesman, we know that it takes the right mix of passion, dedication, and fun to make a well-rounded workplace. Joining the Capitol Services team means working with a best-in-class, passionate team of professionals that truly cares about the work we do and the people we do it for. If that sounds like an environment you'd like to be a part of, we'd love to talk to you! Capitol Services is an equal opportunity employer.

About the role:

You will be responsible for researching and identifying prospective corporate clients, developing relationships, and generating new business opportunities. This role involves working full-time, Monday through Friday.

What you will do:

• Generate and qualify new business opportunities through targeted research using public databases, industry resources, and internal data sources to identify prospective corporate clients
• Identify organizations currently utilizing competitor services and assess opportunities for conversion
• Evaluate and validate prospective accounts to ensure alignment with target customer profiles and outreach criteria
• Execute outbound prospecting efforts, including cold calling, email campaigns, and other outreach strategies to engage new prospects
• Schedule qualified meetings for the Corporate Sales Manager
• Manage and respond to inbound inquiries while maintaining consistent outbound lead-generation activity
• Serve as the initial point of contact for prospective clients, qualifying opportunities, and supporting the sales discovery process
• Maintain accurate and accurate lead, client, and prospect data within Salesforce, including activity tracking, record updates, and pipeline management
• Partner with internal stakeholders to refine research criteria and prioritize high-value opportunities
• Provide regular reports on prospecting activity, lead generation metrics, and market insights
• Monitor industry trends, market conditions, and competitor activity to identify new business opportunities and enhance prospecting effectiveness
• Support broader sales initiatives and special projects as assigned

Who you are:

• Education requirements: You have a Bachelor’s degree or equivalent experience.
• Technology requirements: You are comfortable using Microsoft Software (Outlook, Word, and Excel) and interacting with Adobe PDF documents. You are able to use research tools and databases with proficiency.
• Preferred: You have 2 years' experience in a corporate sales position or in the legal services industry. You have knowledge of CRM systems, such as Salesforce.
• Strong organizational and time management skills: You have the ability to multi-task and prioritize projects and assignments under deadline. You are able to think analytically, using principles of research and synthesize information from various sources.
• Strong communication skills: You have strong verbal and written communication skills via phone or e-mail. You communicate in professional, friendly, and confident manner with prospects, coworkers and others.
• Positive attitude: You consistently demonstrate a positive customer service attitude. You are self-motivated and proactive in solving problems in complex and nuanced situations.
• Adaptable: You are eager to use new tools and learn new processes and technologies. You demonstrate resourcefulness and can adapt to changing priorities while working in a fast-paced environment. You are able to apply principles of emotional intelligence in challenging environments.
• Coachable: You are able to learn and adapt to new tools and processes, retain training, and implement instructions. You are not afraid to ask questions.
• Team player: You are able to work in both a team and independent setting with time constraints. You are able to maintain a spirit of flexibility and adaptability with coworkers.
• Reliable: You are able to work during our regular business hours in our Austin office. You are a punctual individual and able to follow an assigned work schedule set by management. You are able to maintain client confidentiality at all times. You are successful in an entrepreneurial environment and able to use good judgement in ambiguous situations.
• Office environment: You are able to remain in a stationary position 75% of the time.

What we offer you:

• $26.00 to $28.00 hourly pay based on experience. Please note that this position is not eligible for commission-based compensation
• Discretionary bonus awarded annually, depending on company and individual-level performance, typically 4 weeks of pay
• Encouraged work-life balance including a hybrid working model with equipment provided following successful training
• 4 weeks of paid time off annually, which begins accruing upon hire, and 10 paid holidays
• 3 medical plans to choose from including a 100% employer-paid option for the employee
• 100% employer-paid dental and vision benefits for the employee
• 401(k) with scheduled employer contribution
• Employer-paid employee assistance program, as well as life and long-term disability insurance
• Access to building fitness center
• Office team events and learning development opportunities

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