Sales Account Manager

Sales Account Manager

The Sales Account Manager is responsible for driving revenue growth by developing and maintaining strong relationships with existing customers while actively pursuing new and targeted accounts. This role promotes the organization's products and services, ensuring customers receive exceptional support and guidance on proper product applications.

Responsibilities include but not limited to the following:

• Identify new business opportunities within key accounts to grow market share and support project bid activities.
• Manage pre- and post-order execution, focusing on key account management to strengthen relationships and drive market share across the JC product range.
• Oversee sales activities and expenses within budget, ensuring all agreements follow the approval process for both the customer and John Crane.
• Collaborate with sales, marketing, and engineering departments to deliver optimal solutions and secure contracts within budgeted pricing and margin standards.
• Manage key accounts, addressing service issues and handling all sales reporting, including forecasts, actual results, and variance analysis to mitigate negative variances.
• Conduct market and competitor analysis to identify growth opportunities and provide insights to the Director of Sales and Marketing while upselling and expanding revenue with existing clients.

Job grade and compensation will be determined based on qualifications and relevant experience. This is a field-based role supporting the New England territory. Ideal candidate locations include Hartford, CT; Springfield, MA; and Worcester, MA. The position requires approximately 50% travel.