Benefits Coordinator

Job Description

Job Description

Benefits Coordinator (Contract – Through Mid-September)

Location: Chattanooga, TN

Schedule: Full-Time | Contract Assignment

Are you a detail-oriented HR professional who enjoys helping people navigate their benefits with confidence? Do you thrive in a fast-paced environment where your organization and communication skills make a direct impact every day? If so, this opportunity could be a great fit.

We are partnering with a respected organization to identify a Benefits Coordinator to provide essential support during a leave of absence. In this role, you’ll be the go-to resource for employees, ensuring a smooth and positive benefits experience from onboarding through ongoing support.

What You’ll Do

• Guide new hires through benefits enrollment, ensuring a seamless onboarding experience
• Administer and coordinate COBRA transitions and related communications
• Respond to employee inquiries via phone and email, providing clear and timely benefits guidance
• Monitor eligibility timelines and proactively communicate enrollment deadlines
• Send follow-up reminders and ensure completion of required documentation
• Maintain accurate records and ensure compliance with benefits policies and procedures
• Partner with HR and internal teams to support day-to-day benefits operations

What We’re Looking For

• Prior experience in benefits administration, HR support, or a related role
• Exceptional customer service skills with a helpful, employee-focused approach
• Strong attention to detail, especially when managing eligibility dates and deadlines
• Excellent written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency with HR systems and Microsoft Office (especially Outlook and Excel)

Why This Role Stands Out

• Opportunity to make an immediate impact supporting employees during a critical time
• Collaborative and supportive team environment
• Gain valuable experience with a well-established organization
• Short-term commitment with meaningful, hands-on responsibilities

If you’re someone who takes pride in delivering exceptional service and thrives on keeping things organized and on track, we’d love to connect with you.

• At least 2 years of experience in benefits administration, HR coordination, or a similar support role.
• Working knowledge of benefit functions, benefits coordination, and COBRA administration.
• Strong customer service skills with the ability to assist employees in a detail-focused and approachable manner.
• High level of accuracy and attention to detail when managing records, deadlines, and documentation.
• Clear written and verbal communication skills for employee interactions and internal coordination.
• Ability to organize multiple tasks effectively in a fast-paced work environment.
• Proficiency with HR systems and Microsoft Office applications, including Outlook and Excel.