Lockbox/Mailroom/Document Scanner

Job Description

Job Description

Job Title: Lockbox Processor

Location: Charlotte NC 28217

Duration: 3+ months (Temp - Perm)

Anticipated Start Date: ASAP

(Please note this is the target date and is subject to change. BCforward will send the official notice ahead of the confirmed start date.)

Job Type: Contract

Pay Rate: $19/hr

(Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

About BCforward

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Job Description

Responsible for processing payment transactions based on a specific set of client business rules and operating extraction, scanning and mail sorting equipment within the Lockbox. Role ensures accurate, timely handling of incoming mail and payments. Other duties may be assigned.

Key Responsibilities:

Process payment transaction based on a specific set of client business rules

Operate and maintain mail sort, extraction and scanning equipment. OPEX 150/IEM, OPEX Falcon, OPEX MPS 40

Receive, sort and prepare incoming mail for processing in accordance with established procedures

Monitor machine performance identifying jams, misfeeds or equipment issues, resolving or escalating as required

Ensure all work is completed within established production deadlines

Perform basic quality checks to verify accuracy

Follow all compliance, audit and operational procedures

Support general mailroom functions as required

Ability to lift/carry 10-15 lbs. as needed (trays of mail)

Promotes a culture of collaboration and engagement

Meet established performance metrics for productivity and quality

Skills:

-Strong attention to detail and accuracy

-Ability to operate machinery in a fast paced production environment

-Basic troubleshooting and problem solving skills

-Good organizational and time management skills

-Ability to follow detailed procedures

-Team oriented

Qualifications:

-High school diploma

-1-3 years of Lockbox, Mailroom or production environment preferred

-OPEX Falcon, OPEX 150/IEM, OPEX 40 or similar mail, extraction, scanning equipment preferred

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

Company Description

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.

BCforward is an equal opportunity employer.

Company Description

About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.