Customer Service Representative

Title: Customer Service Representative Location: Kansas City, MO Duration: 1 Moths (Contract) Job Description: As a Customer Service Representative, you are the face of our transportation operation. You will assist guests with navigating shuttle systems and provide essential information to ensure a safe, efficient, and welcoming environment. This role is ideal for individuals who enjoy working on their feet, interacting with the public, and playing a hands-on role in a major global event. Key Responsibilities: Guest Assistance: Greet passengers, provide clear directions, and assist guests with boarding and exiting shuttles/buses. Flow Management: Help direct pedestrian traffic to ensure load zones remain organized and efficient. Communication: Provide accurate information to event attendees and act as the first line of support for passenger questions. Safety Support: Assist in maintaining order within the transportation hubs and alert operations management to any issues or safety concerns. What Were Looking For: 12 years of professional experience in a Customer Service role is required. Preferred: Prior experience in event-based or on-site customer service environments. A friendly, professional demeanor and strong communication skills. A proactive, "can-do" attitudeyou are comfortable in a fast-paced setting. Ability to stand for long periods and navigate high-traffic environments. Availability: Must be available for 40-hour work weeks, including weekends and varying shifts throughout the tournament.bfb3568a-762b-4989-884b-a9682aa104ca