Regional Property Manager (Bilingual)

At Acento Real Estate Partners , we don’t just manage apartment communities, we build vibrant, inclusive neighborhoods where people love to live and work. Headquartered in the Washington, DC area, Acento is a leading property operations and investment management company focused on multifamily communities in Hispanic markets and Workforce Housing. Since 2002, we’ve been recognized as a trusted expert in acquiring, redeveloping, and managing residential and commercial assets. Diversity is one of our core strengths, and we’re proud to foster a workforce and resident base as dynamic and diverse as the communities we serve. Your Opportunity: The Regional Property Manager has a primary objective of providing effective, professional management and sound leadership to the property management team in their assigned portfolio. RPM will manage and guide their team in all aspects of property management to include, but not limited to, financial performance, digital and local outreach marketing, community engagement, resident satisfaction and retention, fair housing, affordable housing compliance, software data integrity, team building, employee development and mentorship, and timely reporting to asset management, principals, state/federal agencies, and investors. What You’ll Be Doing: Recruit, hire, motivate, and mentor on-site property management team within the assigned portfolio. Clearly articulate organization’s expectations to the on-site team and hold these team members accountable for successful job performance in areas such as adherence to property budgets, proactively managing financial performance and resident satisfaction, maintaining compliance with regulatory restrictions, retention of highly qualified staff, and protecting the integrity of the physical assets by operating with fiduciary responsibility. Generate reporting, review data, and communicate various aspects of portfolio performance to asset management department, state/federal agencies, and investors through tools such as monthly budget variance reports, replacement reserve requests and backup, year over year performance analysis, utility cost and consumption reporting, resident satisfaction surveys and responses, lease‑up progress, renewal and marketing plans, rent growth analysis, compliance reporting, market analysis, and competitor surveys. Support preparation of yearly budgets. Maintain each property's physical assets. Ensure each site team's adherence to the company’s policy and procedure through regular quarterly site visits, weekly team calls, and setting a personal example through RPM's performance, dress, leadership style and professional demeanor. Promote positive team morale through continual communication, team meetings, and mentorship of Property Managers by RPM to encourage growth and development. What You’ll Bring: A proven track record of success managing 700+ unit communities. Prior Regional Manager experience a plus, but not required. Minimum of 5 years of supervisory experience. Minimum 5 years’ experience in multifamily. EDUCATION: A bachelor’s degree in business administration or real estate related field. CPM (Certified Property Manager) designation. KEY COMPETENCIES Great Interpersonal skills. Resourceful problem solving. Ability to make sound decision under pressure. Result oriented. Committed to mentoring and training. Focused on team member performance management. Succession planning – Ability to source candidates and ensure cross training of current staff for future growth. Timely and organized project management. Proven experience in “turning around” properties. Superior Customer Service Skills. Maintain Entrepreneurial/Growth Oriented Attitude. Why You’ll Love Working With Us: Medical, dental, and vision insurance + Health Reimbursement Account (HRA). Employer-paid short-term, long-term disability & life insurance. #J-18808-Ljbffr Acento Real Estate Partners