Front Office Coordinator

Front Office Coordinator

As a Front Office Coordinator at our Urbandale Clinic, you will be responsible for assisting patients with the check in process for our Urgent Injury Clinic and general clinic appointments, as well as assist with scheduling follow up appointments and answering phones. You will play a key role in creating a welcoming environment and maintaining efficient communication with patients and providers. To thrive in this role, you have prior experience in a medical front office position and a passion for patient well-being. This is a full-time opportunity with the hours Monday - Friday (7:30am - 4:00pm) and a Saturday (8am - 12pm) rotation.

Here is What You Can Expect:

• Providing and obtaining necessary paperwork from patients for their orthopaedic appointment.
• Communicating with patients that may not be pleasant at times, yet are grateful for our guidance and assistance in getting them back to living.
• Sitting at a desk for extended periods of time that may seem unnatural.
• This is a private practice that expects outstanding experiences for patients throughout their orthopaedic journey.

What We're Looking For:

• Professional. Display a high-level of professionalism when interacting with patients and clinical staff members.
• Multi-tasker. Ability to handle multiple tasks at one time while staying organized.
• Curiosity. You practice the art of listening, asking clarifying questions and avoiding interrupting patients and co-workers.
• Dependability. Ensures patients receive timely care, promotes a reliable healthcare environment, and supports the overall efficiency of the team.

Why DMOS?

• Consistent schedule
• Friendly, fun and dedicated peers
• Outstanding 401(k) with employer match and an annual company profit sharing contribution (even if you don't participate in the employer match)
• Health, dental, and vision insurance including 6 paid holidays and a generous PTO accrual program (as a full-time employee you can anticipate to earn up to 22 days per year)

Join our team of orthopaedic surgeons and discover how your talents will change lives helping our patients get back to living!

DMOS is a privately held medical facility. Candidates who receive a conditional offer of employment at DMOS will be required to complete a criminal background check, federal background checks, education verification, reference checks, and an initial TB test. Please Note: We value your privacy. DMOS will not ask a candidate for private personal information, such as social security number/date of birth, until after an offer is accepted. DMOS will not contact candidates through any other site outside of UKG or @DMOS email addresses. DMOS does not contact candidates through Indeed. Please do not respond to Indeed requests for DMOS. You may email View email address on click.appcast.io for more questions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.