Project Coordinator - IT Programs & Public Safety Systems

About Avid Systems

Avid Systems is a Washington, DC-based managed services provider specializing in IT staff augmentation, business application development, cloud enablement, infrastructure, mobility, virtualization, cybersecurity, storage, and managed IT services. Since 2004, Avid Systems has supported government and commercial clients by delivering skilled technical talent and innovative technology solutions.

Job Description

Avid Systems is seeking an experienced Project Coordinator to support a District of Columbia government technology program focused on public safety communications, in-building wireless (IBW) systems, and technology infrastructure.

The ideal candidate will have a strong background in project coordination, program management, stakeholder communication, compliance tracking, and reporting within a complex, multi-agency environment.

This position involves coordinating technical teams, government stakeholders, external vendors, and regulatory agencies to ensure projects are delivered on time, program requirements are met, and established operational procedures are followed.

Key Responsibilities

• Coordinate project activities across technical teams, government agencies, contractors, system integrators, and external stakeholders.
• Manage project schedules, milestones, deliverables, resource assignments, and program commitments.
• Track project progress, identify risks and issues, and ensure timely resolution of outstanding tasks.
• Support the implementation, maintenance, testing, and upgrades of public safety communications and in-building wireless systems.
• Coordinate system acceptance testing, annual inspections, and required compliance documentation.
• Facilitate communication among building owners, the Department of Buildings, Fire Marshal's Office, and other government stakeholders.
• Monitor regulatory and operational compliance requirements, including testing deadlines, inspections, and occupancy-related approvals.
• Prepare monthly project status reports, performance metrics, executive updates, and program documentation.
• Coordinate troubleshooting, incident escalation, and issue resolution with technical vendors and communications providers.
• Support project planning, requirements gathering, scope development, and workflow improvements.
• Review vendor invoices and supporting documentation for accuracy and approval.
• Maintain organized project records, including action items, meeting notes, schedules, reports, and compliance records.
• Ensure project activities align with established government procedures, service requirements, and operational standards.

Required Qualifications

• Bachelor's degree in Business Administration, Management, Information Technology, or a related field, or equivalent professional experience.
• 6–10 years of professional experience in project coordination, project support, or program management.
• At least 6 years of experience tracking project progress against established schedules, milestones, and project plans.
• At least 6 years of experience preparing status reports and working with project or program management software.
• At least 3 years of experience coordinating complex programs involving multiple stakeholders.
• Experience with performance monitoring, quality assurance, and operational workflows.
• Strong understanding of project requirements gathering, scope management, and documentation.
• Experience developing KPI reports and analyzing information from enterprise systems.
• Familiarity with customer support processes, issue tracking, troubleshooting, and incident resolution.
• Excellent written and verbal communication skills.
• Strong organizational skills with the ability to manage competing priorities and deadlines.

Preferred Qualifications

• Experience supporting District of Columbia government agencies or other public-sector organizations.
• Familiarity with public safety communications systems, in-building wireless networks, or emergency communications infrastructure.
• Experience coordinating technology infrastructure projects involving multiple agencies and external contractors.
• Knowledge of regulatory compliance, system inspections, and acceptance testing.
• Experience with Microsoft Project, Microsoft Excel, Microsoft Teams, SharePoint, or similar project management and collaboration tools.
• Familiarity with vendor management, performance reporting, and service delivery oversight.