Professional Services Coordinator

About GRID Alternatives GRID Alternatives is a national leader in making clean, affordable solar power and solar jobs accessible to low‑income communities and communities of color. GRID is an entrepreneurial, high‑growth non‑profit organization that provides direct solar installation and project development; clean mobility options; workforce training and service‑learning opportunities; and low‑income solar policy advocacy. Our Vision: a rapid, equitable transition to a world powered by renewable energy that benefits everyone. Our Mission: to build community‑powered solutions to advance economic and environmental justice through renewable energy. What it's like to work at GRID… At GRID, we care about each other and know that each employee has a whole self that includes life outside of work. Our culture supports learning, growth and well‑being of all of our team members. Summary of the role: As a Professional Services Coordinator at GRID Alternatives, you will support a high‑reaching team committed to crafting a balanced future with outstanding construction projects in the Central Valley Region. In this role, you will collaborate with the Construction Projects Manager, Co‑Executive Director, Outreach Team, and Programs Team at GRID Headquarters. This outstanding chance enables you to provide GRID’s residential professional services to qualified homeowners and subcontractors nearby. You will report to the Construction Projects Manager, guaranteeing seamless progress of our efforts. What you will be doing (essential responsibilities): Serve as liaison between Subcontractor Partnership Program (SPP) and Professional Service Partners and GRID Alternatives local region Serve as a point of contact between Outreach team and the Construction departments for SPP and projects with professional services. Work with the Construction Projects Manager to identify residential projects for selection. Once projects are selected, batch projects to appropriate SPP & Professional Service Partner for full service (engineering, procurement, construction, aka “EPC”) or install only (construction/labor only) via request for quotation (RFQ) or other competitive pricing process. Review submitted bids to include price per watt ($/w) and associated costs, and coordinate alongside the Construction Projects Manager to accept or reject bids. Submit work authorizations to SPP & Professional Services Partners for execution and identify when projects will be installed. Monitor the active Professional Services pipeline and progress towards goals in GRID’s Client Database (Salesforce) and other relevant platforms. Monitor and coordinate all professional services for residential projects including electrical, tree service, and roofing subcontractors. Coordinate with subcontractors to schedule professional services in a timely manner to meet monthly installation goals. Schedule meter spots with local utilities and assign professional services to in‑house staff. Upload all necessary documents and photos related to rebates and invoicing. Coordinate with the warehouse and permitting staff with installation timelines. Work in collaboration with headquarters to ensure successful implementation of the SPP Program processes for all Investor Owned Utilities (IOU)’s, non‑IOU, and tribal territories in the region. Support subcontractors to minimize QC’s, streamline invoicing, and ensure compliance with SPP & Professional Services program rules. General process improvement and standardization of SPP/PS project procedures and training. Train Outreach and Construction staff on new processes. Other duties as assigned Requirements (areas of knowledge and expertise) 1+ year experience in project management Outstanding written and verbal communication skills Ability to work both independently with minimal supervision and work optimally and respectfully within diverse teams Ability to identify improved processes in a program and build consensus on program improvements Available for occasional weekend and evening work as required Able to travel the San Francisco region Proven dedication to GRID Alternatives’ mission and the communities we serve Flexible and willing to embrace change, focus and commit, and bring ideas and energy to a rapidly growing organization Proficient with MS Teams and GSuite (Google Docs, Calendar, etc.), and Salesforce, or able to quickly learn applications. It would be great if you also had… 3+ years relevant experience While it is not required that applicants have a background in renewable energy, experience or knowledge of the basics of solar energy is helpful Bi‑lingual/Bi‑literate in Spanish Benefits and how we take care of you Compensation: The compensation range for this fulltime position is $21.63-$31.09. The base pay that will actually be offered will vary depending on job‑related knowledge, skills, location, experience and take into account internal equity. Benefits: Medical, Dental, Vision/Eye Care insurance, 5 weeks paid time off (PTO),13 paid holidays, Commuter Checks, 403b Retirement Plan, Employee Assistance Program (EAP), Flexible Spending Account (FSA), Health Savings Account (HSA), STD, LTD, and AD&D insurance. Where you will sit & the places you may go… The ideal candidate will sit in the Fresno Office conducting work throughout the Central Valley . This position may require up to 25% out‑of‑town travel to regional offices and special projects such as org‑wide celebrations, team building exercises, etc. Availability to work nights and weekends may very rarely be required. GRID Alternatives may provide vehicles for work travel and/or travel reimbursement for personal vehicle use. In this instance, applicants must hold a valid driver’s license and have a good driving record. Important to note for California applicants: Hired CA candidates must be able to pass a screening for drugs that are illegal in the state of California, including: amphetamine, cocaine metabolite, opiates, and PCP. Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please direct your inquiries to: View email address on click.appcast.io GRID Alternatives provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability or genetics. Because we value EID at GRID Alternatives, we encourage folks from all backgrounds to apply, even if you do not meet all of the preferred qualifications. Every member of GRID Alternatives must be dedicated to participating in the organization’s equity, inclusion, and diversity (EID) work. #J-18808-Ljbffr Grid-Alternatives