ServiceNow ITIL Developer with Change Management

Akkodis is seeking a ServiceNow ITIL Developer with Change Management for a Contract with a client in Stamford, CT (Remote). The ideal candidate architect and deliver scalable ServiceNow ITSM solutions by designing, developing, and deploying workflows that support Incident, Problem, Change, and Asset Management while ensuring ITIL-aligned service delivery.

Rate Range: $60/hour to $68/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.


ServiceNow ITIL Developer with Change Management Job Responsibilities include:

• Architect, design, and deploy end-to-end ServiceNow ITSM solutions supporting Incident, Problem, Change, and Asset Management in alignment with ITIL standards.
• Develop and maintain ServiceNow scripts (UI Policies, Client Scripts, Script Includes, Business Rules) to automate workflows, enforce data integrity, and enhance user experience.
• Build and manage integrations using REST and Scripted REST APIs to ensure seamless data exchange with external enterprise systems.
• Implement automation using Flow Designer and legacy Workflow to streamline IT processes and improve operational efficiency.
• Design and manage custom ServiceNow Workspaces and performance analytics dashboards to support reporting and decision-making.
• Collaborate with crossfunctional stakeholders to translate business requirements into scalable digital workflows that improve service delivery and compliance.

Required Qualifications:

• Bachelor's degree in computer science, Information Technology, Engineering, or a related discipline (or equivalent practical experience).
• 6-8 years of hands-on experience in ServiceNow development with a strong focus on ITSM modules.
• ITIL Foundation certification with proven experience designing and implementing ITIL-aligned ITSM processes in ServiceNow.
• Strong expertise in ServiceNow scripting, Flow Designer, and REST/API integrations, with the ability to deliver scalable, enterprise-grade solutions.

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at Ritesh.Kumar@ akkodisgroup.com.


Pay Details: $60.00 to $68.00 per hour


Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.


Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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• Los Angeles County Fair Chance Ordinance for Employers
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