Property Manager

Job Description

Job Description

Property Manager - Hidden Ponds Apartments

Location: Apple Valley, MN (On-site)

Compensation: $29.00-$30.00 per hour

Schedule: Full-Time (40 hours per week)

Occasional evenings or weekends may be required for resident events, move-ins, move-outs, training, or other property needs.

Benefits: medical insurance, paid time off, paid leave

Make an Impact

Not every property manager has the opportunity to truly shape a community.

At Hidden Ponds Apartments, we're looking for someone who enjoys creating positive change, building relationships, solving problems, and leading with confidence. This is a unique opportunity to become the face of a community that's ready for strong leadership, consistent communication, and someone who genuinely cares about both the property and the people who call it home.

The right person doesn't just react to problems-they prevent them. They stay organized, communicate clearly, follow through on commitments, and take pride in improving the resident experience every single day.

Is This You?

We're looking for someone who:

• Builds trust through consistency, honesty, and follow-through.
• Can be caring and approachable while confidently enforcing community policies.
• Remains calm during difficult conversations and knows how to de-escalate challenging situations.
• Is highly organized and can successfully juggle leasing, resident concerns, maintenance coordination, vendors, and daily operations without losing sight of the details.
• Doesn't wait for problems to become emergencies-they communicate proactively and develop plans before issues grow.
• Enjoys walking the property, interacting with residents, and staying involved in the day-to-day operation instead of sitting behind a desk.
• Holds themselves and others accountable while always treating people with professionalism and respect.
• Wants to leave a property better than they found it.

If you're someone who enjoys taking ownership, creating structure, and seeing the direct impact of your work, we'd love to meet you.

What You'll Do

• Oversee the daily operations of a market-rate apartment community with affordable housing programs.
• Build positive relationships with residents while maintaining professional boundaries.
• Lead leasing efforts by following up with prospects, conducting tours, and helping the property achieve occupancy goals.
• Address resident concerns with professionalism while consistently enforcing lease agreements and community policies.
• Partner closely with maintenance staff by prioritizing work orders, following up on repairs, monitoring unit turns, and ensuring residents receive timely communication.
• Conduct regular property walks and inspections to identify concerns before they become larger issues.
• Coordinate vendors, contractors, and service providers.
• Prepare notices, maintain resident files, and complete required documentation using Yardi and Microsoft Office.
• Collect rent, monitor delinquency, and assist with the property's financial performance.
• Support resident engagement through positive communication and community-building initiatives.
• Work closely with Regional Management to develop strategies that continue improving the community.

Qualifications

Success in this role is much more about personality, leadership, and organization than previous affordable housing experience.

We're looking for someone with:

• Strong customer service and communication skills.
• The confidence to have difficult conversations while maintaining professionalism.
• Excellent organization, prioritization, and follow-through.
• The ability to manage multiple responsibilities in a fast-paced environment.
• Strong problem-solving skills and a proactive mindset.
• Experience in property management, leasing, hospitality, retail management, customer service leadership, or another role that demonstrates leadership, organization, and exceptional customer service.
• Experience with Yardi is a plus but not required.
• Affordable housing experience is not required. We will train the right person.
• Valid driver's license and reliable transportation.
• Ability to successfully pass a comprehensive background check.

Why Join Metes & Bounds?

At Metes & Bounds Management, we believe great communities start with great people. Since 1978, we've been committed to supporting our employees with the training, resources, and leadership they need to succeed.

When you join our team, you'll have the opportunity to make a real difference in the lives of residents while growing professionally with a company that values integrity, accountability, teamwork, and exceptional customer service.

Metes & Bounds Management is an Equal Opportunity Employer.

All applicants will need to clear a background check.