Front Desk Receptionist

Position Overview: Chateau Cupertino Retirement Residence is an independent living community for seniors known for its welcoming, close-knit environment and high standard of resident services. Our community offers thoughtfully prepared meals, weekly housekeeping, valet support, personal laundry service, and a robust activities program. We are seeking a professional, dependable, and service-oriented full-time Receptionist to serve as the first point of contact for residents, families, guests, and staff while supporting daily front office operations. Key Responsibilities: Open and close the office each day in accordance with established procedures Answer incoming calls, transfer calls appropriately, and take accurate messages Greet residents, visitors, and vendors courteously and professionally and direct them as needed Schedule resident transportation and monitor timing to help ensure timely departures and arrivals Perform general administrative and front office support duties Use Microsoft Word, Excel, and Publisher to support daily administrative tasks Assist residents by providing accurate information about the community and responding to general questions Maintain a clean, organized, and welcoming reception area and common spaces Deliver packages to residents as needed Organize, stock, and monitor general store supplies Communicate important issues or concerns promptly to the supervisor or manager Provide support to the Activities Department as needed Preferred Qualifications and Skills: Demonstrates patience, professionalism, and respect when working with seniors Highly organized, dependable, and responsible Consistently punctual and reliable Able to work independently, remain flexible, and manage multiple priorities Quick learner with a willingness to develop new skills Strong problem-solving skills and attention to detail Positive attitude with strong interpersonal and teamwork skills Receptive to direction and feedback Able to follow instructions and complete tasks with minimal supervision Education and Experience: High school diploma or equivalent required A minimum of 2 years of relevant experience is preferred Schedule: Full-time schedule, 40 hours per week, including weekend availability Specific schedule to be determined Job Type: Full-time Benefits: Dental insurance Health insurance Vision insurance Required Experience: Receptionist experience: 2 years required Customer service experience: 2 years required Work Location Requirement: Must be able to work on-site in Cupertino, CA 95014 Work Setting: In person Set Schedule: Friday/Saturday: OFF Sunday to Thursday: 9am to 6pm #J-18808-Ljbffr