Director of Software Engineering - Teller Modernization, Trust & Security, Mainframe Modernization

If you are a software engineering leader ready to take the reins and drive impact, we’ve got an opportunity just for you. As a Director of Software Engineeringat JPMorganChase within the Consumer & Community Bank Technology team, you lead a technical area and drive impact within teams, technologies, and projects across departments. Utilize your in-depth knowledge of software, applications, technical processes, and product management to drive multiple complex projects and initiatives, while serving as a primary decision maker for your teams and be a driver of innovation and solution delivery. Job responsibilities Leads technology and process implementations to achieve functional technology objectives Makes decisions that influence teams’ resources, budget, tactical operations, and the execution and implementation of processes and procedures Carries governance accountability for coding decisions, control obligations, and measures of success such as cost of ownership, maintainability, and portfolio operations Delivers technical solutions that can be leveraged across multiple businesses and domains Influences peer leaders and senior stakeholders across the business, product, and technology teams Champions the firm’s culture of diversity, opportunity, inclusion, and respect Drive modernization of the Teller platform, migrating from legacy mainframe systems to cloud‑native, modular architectures Enforce trust, security, and regulatory compliance across Teller modernization initiatives Re‑architect Argo‑based teller applications by decoupling device enablers and transitioning to modular, testable workflows with resilient host integrations Lead mainframe re‑platforming and refactoring to integrate workloads with aligned, contemporary solutions Required qualifications, capabilities, and skills Formal training, or certification on software engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise Experience developing or leading cross-functional teams of technologists Experience with hiring, developing, and recognizing talent Experience leading a product as a Product Owner or Product Manager Practical cloud native experience Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field Preferred qualifications, capabilities, and skills Manage and operate production platforms across modern and legacy estates, delivering DevOps/SRE (incident response, observability, CI/CD, capacity planning) while driving legacy modernization via re‑platforming, refactoring, API enablement, and data migration to cloud‑native architectures, including data lake design, real‑time streaming pipelines, and batch/ETL processing Demonstrate familiarity with teller and core banking platforms and their integration patterns (ESB/MQ/REST), ensuring reliable interoperability with upstream and downstream systems Bring Teller/Argo domain expertise: hands‑on platform management of Argo Traditional Client; current knowledge of Argo v6 objects (Enablers, host communications, Electronic Journal, Totals); and .NET Bridge integrations in C# Master cloud‑native architecture (API‑first, microservices, containers/Kubernetes), CI/CD and GitOps to enable automation‑driven, repeatable releases Lead SRE and resilience practices: define SLIs/SLOs/SLAs, manage error budgets; align DR/BCP to RTO/RPO; and run chaos/fault testing with strong incident response Architect platform security: implement authentication/authorization, secure SDLC, secrets management, encryption, and adherence to regulatory and compliance requirements Apply enterprise Microsoft SQL Server expertise: performance tuning, HA/DR, security and role governance, schema lifecycle management, and observability #J-18808-Ljbffr Testing Site - JPMC