Guest Services Associate

Job Location: 1401 Marvin Rd NE Suite 108, Lacey, WA - Lacey, WA 98516 Salary Range: $18.13 - $18.75 Hourly Full-Time & Part-Time Hourly + Sales Bonuses Work Location: In person Lead Guest Service Associate Overview Are you passionate about the beauty industry, love connecting with people, and thrive in a sales-driven environment? European Wax Center is hiring a Lead Guest Service Associate (also known as Front Desk Associate or Sales Associate) to deliver exceptional guest service while driving overall center revenue. Key Responsibilities Assist in training Guest Service Associates. Greet guests and create a welcoming, high-energy environment. Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sales goals. Educate guests on our exclusive product line. Manage front-desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control. Maintain a clean, professional, and organized center appearance. Be a model for your peers, striving to lead others to their full potential. What We’re Looking For Strong sales and guest service skills Excellent leadership, communication and interpersonal abilities Goal-oriented mindset with a passion for hitting targets Previous experience in retail, sales, or the beauty industry is a plus Availability to work evenings and weekends Perks Daily Pay Employee Assistance Program Team Member Assistance Fund Culture Committee - Have fun while being the best! Referral Bonus - Generous Incentive to hire all roles! Benefits (subject to eligibility) Full-Time Employees - Other Compensation & Benefits Paid Time Off (PTO): Accruals are based on role classification and years of service Paid Sick and Safe Leave (PSSL): Accrued at 1 hour for every 40 hours worked in Washington. WA Paid Family and Medical Leave: Participation in the state-mandated insurance program. Health & Wellness: Eligible for group medical, dental, and vision insurance (1st of the month following 60 days). Associate Discounts: Eligibility for service and product discounts per company policy. Retirement: Eligible to participate in the company 401(k) plan. Holidays: Includes 7 paid holidays for exempt management Part-Time/Variable Employees - Other Benefits and Compensation Paid Time Off (PTO): Accruals are based on role classification and years of service Paid Sick and Safe Leave (PSSL): Accrued at 1 hour for every 40 hours worked. WA Paid Family and Medical Leave: Participation in the state program based on qualifying hours worked. Associate Discounts: Eligibility for service and product discounts per company policy. #J-18808-Ljbffr