Senior Business Intelligence Analyst

Role Description

As an integral member of the Analytics Team, the Senior Specialized Business Intelligence (BI) Analyst is responsible for creating advanced, information-based, business intelligence deliverables that will be relied upon by organizational leaders to support critical business decisions.

• Provide domain expertise in one or more specific areas, such as:
  • Clinical
  • Consumer experience
  • Finance
  • Human resources
  • Marketing
  • Medical insurance
  • Operational effectiveness
  • Supply chain
• Work with customers across the organization in clinical, administrative and/or operational areas to provide analytical insights from reports and/or dashboard visualizations.
• Facilitate discovery of new opportunities and support data-informed decision-making.
• Develop new and enhance existing metrics to analyze ongoing performance metrics.
• Communicate insights and opportunities to leadership and analytical needs to technical teams.
• Serve as a domain expert and mentor to other team members.
• Understand and define the problems being solved, procure and integrate necessary data sources, and deliver relevant analytics tools.
• Implement and support solutions for ongoing utilization.
• Partner with clinical, operational, and technical teams to deliver data-driven solutions that improve business processes.
• Act as a key liaison between stakeholders and technical teams.
• Facilitate meetings, gather business needs, and translate complex information into actionable solutions.

Qualifications

• Bachelor’s degree, preferably in computer science, management information systems, data science, business administration, statistics, or related field or equivalent experience required.
• Master’s degree preferred.
• Associate Certified Analytics Professional (aCAP) or another vendor-neutral analytics certification preferred.
• Applicable certification or accreditation for domain expertise strongly preferred.
• Minimum of 5 years professional experience providing similar analytics services.
• Minimum of 5 years professional experience collaborating with customers on analytics deliverables.
• Minimum of 5 years professional experience in building self-service analytic reports, dashboards, and/or tools.
• Advanced proficiency with MS Office Suite, SQL, and visualization tools (Tableau preferred).
• Demonstrated experience with statistical tools (R, Python, SAS, SPSS preferred).
• Exceptional time management skills and attention to detail.
• Excellent written and verbal communication skills.
• Proven ability to work independently and as part of a team.
• Strong customer service, interpersonal, and relationship-building skills.

Requirements

• Strong interpersonal, communication, and relationship-building skills.
• Proven ability to facilitate meetings and gather business requirements.
• Customer-focused, proactive problem solver with strong critical thinking skills.
• Experience supporting clinical or healthcare operations and understanding of clinical workflows preferred.
• Interest in emerging technologies, including predictive analytics and AI.

Benefits

• Promotes individual professional growth and development.
• Supports department-based goals contributing to the success of the organization.
• Creates compassionate and personalized experiences for every member of the community.

Company Description

MEMORIAL HERMANN CANNOT HIRE REMOTE WORKERS IN THE FOLLOWING STATES:

• Arizona
• California
• Connecticut
• Maryland
• Massachusetts
• Missouri
• New Jersey
• New York
• Utah
• Ohio
• Pennsylvania
• Washington
• Alabama
• Mississippi
• Illinois
• Oregon
• Arkansas
• Iowa