Community Living Shift Supervisor

Shift Supervisor

BHA Community Living provides residential support services for individuals with developmental disabilities in safe, structured home environments. Our Shift Supervisors play a critical leadership role in ensuring consistency, dignity, and high-quality care within each home. Through teamwork, accountability, and person-centered practices, we help individuals served build independence, stability, and meaningful daily living skills.

Behavioral Health Allies (BHA) is seeking a dependable and hands-on Shift Supervisor to serve as the on-site lead within our Community Living homes. In this role, you will act as the Program Manager's extension during your shift, providing day-to-day leadership, coaching, and support to Direct Support Professionals (DSPs) while ensuring individuals served receive safe, consistent, and high-quality care.

Shift Supervisors are responsible for maintaining structure, accountability, and continuity of services throughout the home. This includes modeling expectations, supporting staff performance, ensuring completion of daily tasks and documentation, and actively addressing concerns in real time. You will play a key role in creating a safe, person-centered, and well-run environment grounded in Applied Behavior Analysis (ABA) and trauma-informed practices.

Lead the daily operations of a residential home during assigned shifts

Provide real-time coaching, guidance, and support to Direct Support Professionals (DSPs)

Ensure Behavior Support Plans (BSPs), Individual Support Plans (ISPs), and routines are followed with fidelity

Support individuals served with daily living activities, community engagement, and skill-building opportunities

Administer medications and complete MAR documentation as trained and assigned

Implement ABA-based interventions and behavior support strategies in collaboration with clinical teams

Monitor staff performance and provide on-the-spot feedback and coaching

Ensure accurate and timely completion of all documentation, including shift notes, MARs, logs, and incident reports

Conduct audits of daily checklists, safety tasks, and documentation for accuracy and completion

Maintain a clean, safe, and organized home environment throughout the shift

Respond to behavioral escalations and crises using approved crisis intervention techniques (PCM)

Support staffing coordination, including verifying attendance and addressing call-offs or coverage needs

Assist with transportation of individuals served to appointments and community activities

Communicate shift updates, concerns, and performance issues to the Program Manager

Promote a positive, respectful, and team-oriented culture within the home

Participate in training, supervision, and required meetings

Uphold organizational policies, safety standards, and compliance requirements at all times

High school diploma or equivalent required

Minimum 6 months of experience in residential or direct support roles required (1 year preferred)

Experience supporting individuals with developmental disabilities and/or challenging behaviors required

Prior leadership, mentoring, or informal supervisory experience strongly preferred

Strong understanding of BSPs, ISPs, and person-centered care approaches

Ability to remain calm, focused, and decisive in high-pressure or crisis situations

Strong communication, coaching, and interpersonal skills

Ability to model professionalism and lead by example

Experience with data collection, documentation, and compliance standards preferred

Knowledge of crisis intervention techniques (PCM or equivalent preferred)

Valid driver's license and ability to safely transport individuals served if required

Ability to pass background checks, drug screening, and fitness-for-duty requirements

Strong organizational skills and high attention to detail

Emotional resilience and ability to maintain regulation in challenging environments

Medical, Dental, and Vision Insurance

401(k), HSA, and Flexible Spending Account options

Short-Term and Long-Term Disability coverage

OnDemand Pay (access earned wages when needed)

Additional wellness benefits available after 90 days

Paid training and ongoing professional development opportunities