Billing Coordinator

We are seeking an experienced, detail-oriented Billing Coordinator to join our team and support the financial operations of a growing construction company. This individual will play a key role in managing customer billing, accounts receivable, collections, job costing, and financial reconciliations to ensure accurate invoicing and timely payments. The ideal candidate has a strong background in accounts receivable and collections, understands project-based billing, and is comfortable reconciling labor, materials, equipment, and other job-related costs. Because this position works closely with repeat customers, we are looking for someone with a strong customer service mindset who can build relationships, resolve billing discrepancies, and maintain positive customer partnerships while keeping collections on track. Key Responsibilities Billing & Invoicing: Prepare, review, and process customer invoices accurately and timely, ensuring billing aligns with project agreements, completed work, and supporting documentation. Accounts Receivable & Collections: Manage the full accounts receivable cycle, including monitoring outstanding balances, following up on past-due invoices, and maintaining consistent communication with customers to ensure timely payment. Aging Management: Review and maintain AR aging reports, identify delinquent accounts, prioritize collection efforts, and communicate payment issues or trends to management. Job Costing & Reconciliation: Reconcile labor, materials, equipment, and other project-related expenses against job budgets, work orders, and project records to ensure accurate cost allocation and billing. Financial Reconciliations: Reconcile company credit card transactions, receipts, expenses, and supporting documentation to ensure accuracy and proper coding. Customer Relationships: Serve as a primary point of contact for customer billing and payment questions, resolving discrepancies professionally while maintaining strong, long-term customer relationships. Discrepancy Resolution: Research billing errors, payment discrepancies, missing documentation, and disputed invoices; coordinate with internal teams and customers to resolve issues promptly. Recordkeeping & Reporting: Maintain accurate billing and AR records, prepare regular reports, and ensure documentation is organized and readily accessible. Cross-Functional Collaboration: Work closely with project managers, operations personnel, and other internal stakeholders to verify job details, confirm billable costs, and address outstanding account issues. Process Improvement: Identify opportunities to improve billing accuracy, streamline collections, and strengthen financial controls and administrative processes. Qualifications Proven experience in accounts receivable, billing, and collections, with a strong understanding of the full AR cycle. Demonstrated experience managing customer accounts, following up on outstanding balances, and working with AR aging reports. Experience with job costing, project-based billing, and reconciling labor, materials, equipment, or other job-related expenses. Experience reconciling company credit cards, expense reports, and supporting financial documentation. Background in the construction industry or a related service-based industry, such as HVAC, plumbing, electrical, mechanical contracting, or other project-driven businesses. Strong customer service and communication skills, with the ability to balance professional, persistent collections efforts with positive customer relationships. Excellent attention to detail, organizational skills, and the ability to manage multiple priorities and deadlines. Strong problem-solving skills and the ability to research and resolve discrepancies independently. Proficiency with Microsoft Excel and accounting, billing, or ERP software. A consistent employment history demonstrating stability, reliability, and a commitment to long-term employment. #J-18808-Ljbffr Sterling Search Partners