VP, GTM Strategy & Systems

What is Contentstack? Contentstack is redefining how modern digital experiences are built and managed. As the pioneer of the Agentic Experience Platform (AXP), Contentstack brings together structured content and brand governance (Content Cloud), real-time customer data, omnichannel personalization (Data Cloud) and autonomous AI orchestration (Agent OS) into one unified system. While many organizations adopted headless CMS or standalone AI tools expecting transformation, they often found themselves managing disconnected systems and manual workflows. Contentstack helps enterprises move beyond that complexity by connecting content, data and AI in a way that makes digital experiences faster to launch, easier to manage and more adaptive in real time. Leading brands including Steve Madden, LG Electronics, Subaru of America, Dolce & Gabbana, ASICS, Decathlon, and Caesars Entertainment rely on Contentstack to reduce operational friction and deliver personalized, scalable digital experiences with confidence. The company is known for its customer-first culture and commitment to the communities it serves through the Contentstack Cares program. Learn more at contentstack. com . Who Are We? At Contentstack we are more than colleagues, we are a tribe. Our vision is to pursue equity among our communities, employees, partners, and customers. We are global-diverse yet close; distributed yet connected. We are dreamers and dreammakers who challenge the status quo. We do the right thing, even when no one is watching. We are curious trendspotters and brave trendsetters.

Our mission is to make Contentstack indispensable for organizations to tell their stories and to connect with the people they care about through inspiring, modern experiences. We care deeply about our customers and the communities we serve. #OneTeamOneDream. Chalo, let’s go! What Are We Looking For? We are seeking an experienced and strategic VP, GTM Strategy & Systems to own Contentstack’s AI-native go-to-market operating system end to end. Reporting directly to the CEO, this role will partner closely with the CRO, CMO, and CFO to translate growth strategy into the data, systems, workflows, and AI-augmented processes that power our go-to-market organization. This is a senior executive leadership role with ownership across three pillars: GTM Ops & Analytics, GTM Engineering, and GTM Apps. You’ll be responsible for building the infrastructure that allows our GTM organization to scale more efficiently, improve decision-making, and leverage AI without simply adding headcount. Contentstack is an AI-forward company, and we believe foundation comes before automation. You’ll help establish the clean data, documented processes, clear ownership, and governance required to move our GTM organization from humans doing the work, to humans overseeing AI-powered systems that can operate at scale. If you’re excited about building an AI-native GTM operating system and shaping how a growing enterprise SaaS company scales from ~$100M to $250M ARR, we’d love to hear from you! Here’s what you’ll be doing: - Own the GTM operating system across GTM Ops & Analytics, GTM Engineering, and GTM Apps, ensuring our people, processes, data, and technology work together as one system. - Lead revenue, marketing, and partner operations, including pipeline, forecasting, territory and quota planning, deal desk, renewals, services, funnel operations, lead routing, attribution, partner pipeline, and GTM performance reporting. - Build and evolve our GTM architecture, including process design, operating cadence, web and GTM infrastructure, and the AI/agent layer that runs across it. - Own the GTM technology ecosystem, including Salesforce, CPQ, marketing automation, integrations, APIs, MCP surfaces, permissions, and governance, ensuring our systems function as a coherent platform rather than disconnected tools.