Quality Assurance Manager

Quality Assurance ManagerCleveland, OH | $140,000 to $160,000 Per Year, plus bonusThe Quality Assurance Manager leads site quality standards for a manufacturer of high-performance paints and coating products serving the global automotive industry. This role strengthens QMS compliance, improves customer quality outcomes, and supports a proactive quality culture across a highly regulated manufacturing environment, acting as the main quality liaison between Operations, Process Engineering, Technical, Account Management, customer-facing teams, and R&D on quality related inquiries, investigations, audits, and improvement initiatives.ScheduleFull time, on site at the Cleveland, OH facility.Compensation$140,000 to $160,000 per year, plus bonus, based on experience.What You'll DoThe Quality Assurance Manager owns site quality standards, compliance, audits, quality systems, and continuous improvement activity. This includes maintaining and improving the site Quality Management System, certifications, processes, and documentation, ensuring QMS requirements are embedded within the product realisation process, and integrating customer-specific requirements, supplier quality manuals, and quality standards into the QMS. This role measures, reports, and communicates site quality performance, and leads internal and external quality investigations, including customer complaints, SCARs, non-conforming product issues, and corrective actions, ensuring those actions are implemented effectively and resolved sustainably.This role drives data-led quality improvement programs to improve yield, productivity, customer complaints, and cost of non-conformance, and owns the site internal audit program and document control system. The Quality Assurance Manager facilitates customer and supplier quality visits, supports and troubleshoots quality-related data systems including SAP, LIMS, and ETQ Reliance, and collaborates with Technical, R&D, Operations, Process Engineering, and customer-facing teams to improve first-right capability. This person acts as quality gatekeeper for site-level MOC activity and new product launches, and provides quality training, leadership, coaching, and guidance across the site. The role holds decision authority for product release decisions, fit, form, and function change approval requests, non-conforming product disposition, and quality-related escalation, investigation outcomes, and corrective action effectiveness.Required QualificationsBachelor's degree or higher in Quality, Engineering, or a related discipline5+ years of quality management experience3+ years of people management or supervisory experienceCertified Lead Auditor experienceSix Sigma Green Belt certification, minimumStrong knowledge of automotive core tools, including FMEA, SPC, Control Plans, and APQPExperience maintaining and improving QMS frameworks, certifications, and customer-specific requirementsExperience leading quality investigations, SCARs, customer complaints, non-conforming product issues, and corrective actionsWorking knowledge of quality and operational systems such as SAP, LIMS, and ETQ RelianceStrong written and verbal communication skills in EnglishPreferred QualificationsQuality management experience within automotive or advanced manufacturingIATF and/or VDA Lead Auditor certificationCompensation and BenefitsBonus eligibilityFull benefits package To apply, submit your resume for consideration.