Quality Control Manager

Technical Role Overview

This high-impact technical role is critical to ensuring all automotive products surpass strict DMA standards and engineering specifications. Serving as the vital link between physical laboratory testing and cross-functional decision-making, you will oversee first-article inspections and manage non-conforming inventory. By driving rigorous root-cause investigations, you will proactively eliminate product failures and ensure only the highest quality components reach our customers.

Responsibilities

Lead first time inspections and utilize AQL process ensuring deliveries meet the desired standard

Recommends quality control actions, repairs, and quarantine actions to Engineering management with all necessary impact information for decision-making

Assists engineering management in preparing sampling plans for the finished product for the field inspector, entering data into the QMS system

Conduct investigations of products based upon customer complaints or install issues driving to eliminate further problems from shipping to our customers.

Manage quality technician who is responsible for making and recording basic measurements of first time and AQL inspection

Responsible for operating, maintaining, and calibrating laboratory equipment, troubleshoot equipment issues and report malfunctions for repair or service and ensure proper maintenance schedules are followed to guarantee reliable test results

Working closely with engineering, Product management and customer service teams to address quality concerns and implement solutions.

Collecting and analyzing quality data to identify trends, root causes of issues, and potential areas for improvement.

Maintaining detailed quality records, generating reports on quality metrics, and documenting corrective actions taken.

Supporting engineering as required by conducting additional testing and comparison to drawings as required.

Responsible for working with the VP of R&D and Supply Chain to assure we have the right parts and tools to repair products.

Maintain and monitor written inspection schedule agreed with supervisor

Coordinates product CAR investigations with the Engineering Product Development Engineers to conclusion

Facilitates review of nonconforming inventory and monitors product repair activities

Works with quality and product engineers, product management, and vendors to address new part variances to specifications and warranty issues

Requirements

Two-year technical degree. Engineering degree, military training, or strong relatable work experience and knowledge of automobile repair are pluses.

Understand and demonstrate the proper techniques for operating and maintaining measurement tools, hand tools, and testing equipment.

Good computer skills, including Microsoft Office, especially Excel. Experience with handling data and input with ERP systems is a plus.

Knowledge of quality systems (8D, CAR, AQL, Control plan, MSA, DOE, FMEA) is a plus

Experience with automotive industry standards and regulations

Good understanding of dimensional metrology and geometric dimensioning and tolerancing

Proficiency in data analysis and statistical tools

Excellent problem-solving and critical thinking skills

Strong written communication skills, including report preparation. To prepare all documentation this position requires, you need to be able to absorb, organize, and analyze large amounts of information and recognize key data points and what information means

Ability to read and interpret data from drawings and specifications.

Ability to lift parts to 50 pounds from the floor to a worktable for inspection.

Requires ability to self-direct work

Requires problem solving skills to assess parts and ascertain probable reasons for failures

The primary work location is Greer, SC. This position will travel to other DMA locations occasionally.

Other

Incumbent work hours/schedule and/or shift are subject to change based on business needs and Management discretion

Work location will be at the company's location in Greer, SC. This is not a remote work position.

Other duties may be assigned as business necessities

DMA Industries has a "Zero Tolerance" policy regarding insubordination and/or refusal to carry out work as directed. This can result in immediate separation of employment

Complies with Dress Code of Business Casual Attire

Ability to read and write in English. Ability to effectively articulate and present information and respond to questions from Management in a professional manner. Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations within ADA guidelines that do not cause Company excessive expenditure(s) may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to have manual dexterity and written, verbal & auditory skills. The employee is regularly required to stand, walk and sit during the workday. The employee is occasionally required to lift and/or move up to 50 pounds. Any additional weight to be lifted should only be accomplished with assistance. Specific vision abilities required by this job are close vision and distance vision. The employee is expected to handle occasional high stress projects/situations as needed due to work to be accomplished, deadlines to meet, etc. Employees must be able to accommodate the requirement of public transportation of any type, in role, to get to/from employment/other offices in a timely manner, as scheduled. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the daily work environment is usually moderate and could possibly change during the business day.