Default Reporting and Analytics Analyst

Role Description

The Default Reporting & Analytics Analyst will be responsible for ensuring the accurate and timely reporting of Carrington Mortgage Servicing portfolios for government programs. Develop reporting and analytics surrounding default reporting. Perform all duties in accordance with the company’s policies and procedures, investor guidelines, and all US state and federal laws and regulations, wherein the company operates. The approved Target Pay range for this position is $65,000 to $80,000.

• Conduct a root-cause analysis on identified issues, take ownership of the issue from identification to resolution including communicating possible downstream implications.
• Define the exceptions and report requirements needed to ensure accurate default reporting.
• Work closely with default management on identified issues and/or regulatory changes and analyze business processes and recommend improvements to correct data reporting errors.
• Validate and troubleshoot exception reports and default data from the system of record to ensure any discrepancies are being identified.
• Perform data analysis to ensure accuracy before delivery to internal and external customers.
• Alter existing reports to provide data for ad-hoc business needs.
• Create and maintain documentation of processes (i.e., job aides, reports, and procedures) and ensure they are up to date and accurate at all times per department policy.
• Perform other duties and projects as assigned.

Qualifications

• High school diploma or equivalent work experience.
• Three plus (3+) years’ experience in multiple functional areas within loan servicing preferably within default.
• A minimum of one (1) year of experience with data analysis and auditing large sums of data and identifying discrepancies.
• A strong working knowledge of loan servicing terminology.
• A working knowledge of prominent loss mitigation programs and default timelines is a plus.
• A working knowledge of Microsoft SQL programming and scripting is a plus.
• An ability to navigate loan servicing systems.
• Proficient in MS Office with advanced skills in Excel (i.e., including writing/using formulas such as vlookup, hlookup, etc.) and Outlook.
• Strong analytical and problem-solving skills.
• Ability to work on multiple projects simultaneously.
• Ability to work under pressure and meet deadlines.
• Ability to make decisions that have moderate impact on the department’s credibility, operations, and services.
• Ability to organize and prioritize their own work schedule on short-term and long-term basis.
• Ability to effectively communicate with co-workers and management level associates within both internal and external customers.

Benefits

• Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
• Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
• Customized training programs to help you advance your career.
• Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
• Educational Reimbursement.
• Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.