Office Assistant Senior - Hourly WAE

Function The purpose of this class within the organization is to perform a variety of complex/advanced clerical, administrative, and technical work involving the preparation and maintenance of office support activities, ranging from routine to complex duties. This job works under general supervision according to set procedures and may act as a lead worker. Minimum Requirements Graduation from high school or successful completion of the GED. Requires a minimum of three (3) years of clerical or administrative experience. Requires the ability to efficiently use a computer and other office equipment to complete tasks. Requires good knowledge of office terminology, procedures, and equipment; working knowledge of Microsoft Office software; good understanding of business arithmetic and English. Requires the ability to learn complex computer programs; maintain records and attention to detail; follow complex oral and written instructions; establish and maintain effective working relationships with diverse populations. Must have effective oral and written communication and customer service skills. May require a functional knowledge of tools, materials, equipment, and supplies that are specific to an individual department or division; may be required to complete a skills-based assessment. Must possess a valid driver's license and have a satisfactory driving record as required by City of Hampton criteria. Must pass a background check related to this position prior to any offer of employment or promotion. Additional Requirements Requires the ability to maintain confidentiality of all information; the ability to make sound independent judgments within the context of established departmental and City policies and procedures. Requires contact with other City departments, the general public, and other agencies. The incumbent may be considered “essential personnel” during City emergency situations or at the direction of the City Manager, which may include long hours and unusual schedules. Must be willing to be on call or respond to emergency situations during inclement weather and other job‑related conditions. Benefits Employee Assistance Program (EAP) is confidential and personal counseling service for the employee and their immediate family View phone number on click.appcast.io, View phone number on click.appcast.io or Sentara EAP website). Savings bonds are available to the City's workforce. Employees are covered for Workers' Compensation where appropriate. #J-18808-Ljbffr Hampton