Business Development Manager Refreshment Services

Pay varies by location Location: Phoenix, Arizona Summary: The Business Development Manager (BDM) for Refreshment Services is a strategic hunter responsible for driving new business in micro markets, vending, coffee, pantry, and water filtration solutions. This role includes the full sales cycle—from prospecting and pipeline development to solution design, proposal/RFP management, contract negotiation, and seamless handoff operations. Success is measured by new revenue growth, pipeline health, and client satisfaction. Responsibilities Develop and execute a territory plan to identify and target ideal customer profiles (ICPs) within corporate and institutional markets. Prospect and build a robust pipeline of qualified opportunities through outbound efforts, networking, and industry events. Conduct consultative discovery to understand client needs and design tailored refreshment solutions that deliver measurable ROI. Lead proposals and RFP responses end-to-end, including pricing strategy, presentations, and competitive positioning. Negotiate contracts to secure profitable, scalable agreements aligned with company standards. Maintain CRM discipline with accurate forecasting, activity tracking, and pipeline coverage (≥ 3× quota). Collaborate cross functionally with Operations, Culinary, and Category teams to ensure smooth implementation and client success. Stay current on product offerings, market trends, and competitor activity to position solutions effectively. Perform other duties as assigned to support business growth. Qualifications Bachelor’s degree in business administration or related field. Minimum 3 years of B2B new business (hunter) sales experience in refreshment services or related facility/employee experience solutions. Proven ability to manage the full sales cycle—prospecting, discovery, solutioning, proposals/RFPs, negotiation, and close. Proficiency in CRM systems (Salesforce or equivalent) and Microsoft 365 tools. Strong verbal and written skills; ability to present to executive audiences. Self-motivated, organized, and able to work independently while collaborating with corporate leaders. Valid driver’s license and ability to travel within assigned territory for site visits and client meetings. Benefits Weekly pay 401K with company match Employee Assistance Program Eligible employees offered Medical, Prescription, Dental, and Vision Plans, FSA/HSA Ongoing training and development programs Bonus Programs for eligible positions American Food & Vending is an Equal Opportunity Employer. #J-18808-Ljbffr American Food & Vending