Family Services Coordinator

Salary: $7,085.68 - $8,360.98 Monthly
Location : Inglewood USD, CA
Job Type: Full-Time
Job Number: 00034
Division: Education Services
Opening Date: 06/23/2026
Closing Date: 7/10/2026 4:00 PM Pacific
Work Months: 12 Months
Daily Hours: 8
Bargaining Unit: Classified Management


IUSD MISSION:
Our mission is to nurture, educate, and graduate students who are self-responsible and self-disciplined; who are critical and creative thinkers; who master the core academic disciplines; and who are advocates for equity and social justice for self and their community.

IUSD EQUITY PRINCIPLE:
At every point along their educational journey, each student will be provided personalized opportunities and equitable resources for consistent academic and social-emotional growth, steady progress toward high school completion, and readiness for post-secondary experiences of their choosing.

LEARN MORE ABOUT IUSD:

POSITION DETAILS

DEFINITION
Under the direction of the Executive Director of State and Federal Programs or designee, the Family Services Coordinator identifies, organizes, coordinates, and performs community outreach and services for homeless and foster youth students and families to ensure an integrated and coordinated program based on individual needs; serves as the primary liaison for service providers, community partners, shelters, District staff, and other stakeholders; oversees and promotes District-wide parent engagement by planning and implementing capacity building activities, workshops, and other services; manages the District's Parent Center and volunteer program; oversees assigned Community Liaisons; and is responsible for assigned state and federal program monitoring compliance and reporting.

DISTINGUISHING CHARACTERISTICS
The primary duties of the Family Services Coordinator are to identify and implement proven outreach strategies and techniques to support homeless and foster youth students and families to ensure equitable access to educational support services and the opportunity to succeed academically under state and federal laws. This position supports the whole family by serving as the liaison to service providers and by providing capacity building activities to promote and encourage parent engagement District-wide. This classification is responsible for operating and promoting the District's Parent Center and volunteer program. An employee in this class has an opportunity to affect the organization's services.

SUPERVISION RECEIVED AND EXERCISED
Supervision is provided by the Executive Director of State and Federal Programs or designee. Supervision is exercised over assigned Community Liaisons.

ESSENTIAL DUTIES AND RESPONSIBILITIES


This position description is intended to describe the general nature and level of work being performed by the employee assigned to the position. This description is not an exhaustive list of all duties, responsibilities, knowledge, skills, abilities, and working conditions associated with the position. Incumbents may be required to perform any combination of these duties. All requirements are subject to possible modification to reasonably accommodate individuals with a disability. Duties may include, but are not limited to the following:

1. Commits to honoring IUSD's Mission, Vision, Core Values, Commitments, and Indicators of Student Success.
2. Develops, plans, organizes, coordinates, promotes, and presents engaging capacity-building programs for families District-wide. E
3. Communicates and meets with referred students and family members to obtain pertinent information about family circumstances (e.g., financial status, available transportation, housing, medical insurance, etc.); provides information on assistance available through the district, public or private agencies, and/or community services based upon their particular needs. E
4. Establishes and maintains effective working relationships with students, parents, and community agencies; collects and disseminates information and materials pertaining to school programs and local services available to families by conducting a needs assessment, supplies resources and referrals to health, dental, mental health, housing services and other appropriate services. E
5. Prepares and submits referrals to community agencies for student and family needs, such as those relating to clothing, counseling, welfare, housing, employment, vision, dental and medical care. E
6. Compiles and submits required information to local and state agencies using computerized data systems; ensures accuracy and completeness of student files and updates according to current policy and requirements; prepares reports, lists, and correspondence in compliance with funding source requirements and state and federal timelines; prepares agendas, meeting minutes, handbooks, flyers, and other related documents for assigned programs. E
7. Assists parents and families in completing district and/or agency assistance forms and applications for services and transportation to appointments, as appropriate. E
8. Participates in professional development, various meetings, and maintains current knowledge and understanding of policies, regulations, and requirements of assigned programs including, but not limited to, services for unduplicated students and volunteer programs. E
9. Trains, develops, and supervises assigned Community Liaisons to ensure compliance with state and federal requirements; supports their professional growth goals; and leads initiatives to increase parent engagement at the site. E
10. Implements proven strategies to increase parent involvement in various workshops, meetings, advisory committees and other special events. E
11. Establishes, organizes, and maintains confidential files and records on students and families receiving program or referral services and home visits. E
12. Visit individuals in homes, schools, and shelters to maintain direct consistent contact with families. E
13. Oversees, operates, and promotes the District's Parent Center and volunteer program. E
14. Supervises, directs, evaluates, and holds accountable the performance and professionalism of assigned staff; interview and select employees and recommend transfers, reassignment, termination and disciplinary actions. E
15. Demonstrates leadership and coordinates with other managers to ensure effective communication between all divisions and uniform application of family services and volunteer policies. E
16. Performs related duties as assigned.

Note : An italicized " E " at the end of an example of duties identifies essential duties required of the classification. This is strictly for use in compliance with the Americans with Disabilities Act (ADA).

EMPLOYMENT STANDARDS


The requirements listed below are representative of the knowledge, skills, and abilities required to satisfactorily perform the essential duties and responsibilities.


Knowledge of :

• Correct English and designated foreign language use, including spelling, punctuation and grammar.
• Applicable laws, codes, regulations, policies and procedures
• District programs, requirements, objectives, policies, and procedures
• Community resources providing services related to the assigned programs
• Policies and objectives of assigned programs and activities
• Promotional techniques and training functions related to assigned services
• Record-keeping and report preparation techniques
• Issues impacting the local community, students, and their families
• Practical principles of intercultural relationships and communication techniques
• Interviewing and advisement techniques
• Modern office practices, procedures, and equipment

Ability to :

• Demonstrate advanced proficiency in Microsoft Office and Google Suite applications
• Apply technology for improvements in organizational efficiency and effectiveness
• Develop and maintain effective interpersonal relations using tact, patience, and courtesy
• Communicate effectively both orally and in writing in the English language
• Communicate effectively in the language of the community (bilingual)
• Conduct and assist with the development and implementation of in-services
• Research and provide a variety of technical information in the enhancement of program services
• Serve as a technical resource concerning assigned services and related strategies and functions
• Compile, assemble, maintain and disseminate a variety of resource and informational materials
• Assist in assuring adequate resources to meet program needs
• Participate in related training, data collection, funding compliance and program evaluation functions
• Prepare and deliver oral presentations
• Develop constructive solutions to problems
• Reassure parents and encourage them to participate in school activities
• Recruit and provide training to program volunteers as directed
• Handle stress and stressful situations in a calm, confident manner
• Learn about community services available and explain them to parents
• Understand school programs and policies
• Interpret, apply and explain rules, regulations, policies and procedures
• Prioritize workload and conflicting demands to meet schedules and timelines
• Work effectively in a demanding environment
• Understand and work within the scope of authority
• Respond to changing rules and regulations
• Operate a computer and assigned software
• Understand, be sensitive to and respect the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disabilities and sexual orientation of students, parents, teachers, administrators, and staff
• Work collaboratively in a team environment
• Maintain confidentiality of sensitive and privileged information
• Work cooperatively with students, parents, teachers, administrators and representatives of various community groups and agencies
• Maintain consistent, punctual and regular attendance

APPLICATION & EXAMINATION PROCEDURES


Any other combination of experience, training, and/or education that could likely provide the desired knowledge, skills, and abilities may be considered.

Education
High school diploma or equivalent is required. A bachelor's degree from a four-year college or university with a major in public relations, counseling, sociology, psychology, or related field is highly preferred.

Experience
Strong background in community services with five (5) or more years of increasingly responsible experience directly related to administering social services to families, community outreach, or parent involvement.


Experience working in a Local Education Agency (LEA) is highly desirable. Supervisory experience in a Local Education Agency (LEA) is preferred.

LICENSES AND/OR CERTIFICATES
A valid California driver's license and vehicle insurability is required. The availability of private transportation or the ability to provide transportation between sites and other community locations is required.
EMPLOYEE BENEFITS
Inglewood Unified School District offers a comprehensive benefits package including three Medical HMOs (Anthem Blue Cross), Dental, Vision, and $50K Basic Life/AD&D benefits at no cost to eligible full-time employees, which are fully funded by the District. Employee cost sharing applies to our Kaiser HMOs and Anthem Blue Cross PPOs. We also offer a variety of voluntary benefits options including income protection plans to eligible employees.

• 3 Anthem Blue Cross Plans - District pays 100% of premium costs including dependent coverage
• 3 Kaiser Plans
• 2 Anthem Blue Cross PPO
• Delta Dental - 100% District Paid
• Vision - 100% District Paid
• Anthem Group Life - 100% District Paid for $50K Employee Coverage
• Voluntary Benefits - Income Protection Plans
• CalPERS Retirement Contributions
• Voluntary Retirement Plans
• Professional Growth Program
• Wellness Programs

For more information regarding eligibility, plan options, and benefits rates/cost sharing, please visit


ANNUAL PAID LEAVE

• 17 Paid Holidays
• 25 Vacation Days
• 12 Sick Days (includes 7 Personal Necessity Days)
• Up to 12 Weeks of Paid Parental Leave (if eligible)

01


Please initial below that you understand and acknowledge the following:If I do not meet the minimum qualifications as stated, and would like consideration based on a combination of education and experience, I am required to attach a statement to my application, at the time of of submission, to be considered.
02


The Family Services Coordinator position requires a strong background in community services with five (5) or more years of increasingly responsible experience directly related to administering social services to families, community outreach, or parent involvement.

• 0-2 Years
• 3-4 Years
• 5 or More Years

03


The Family Services Coordinator position requires a high school diploma or equivalent is required. A bachelor's degree from a four-year college or university with a major in public relations, counseling, sociology, psychology, or related field is highly preferred. Please select the option below that best describes your highest level of education.*This educational background MUST be reflected in your application and work experience. Failure to provide this information clearly may disqualify you from moving forward with this recruitment

• I do not have a High School Diploma or Equivalent
• High School Diploma or Equivalent
• Associate's Degree in Related Field
• Bachelor's Degree in Related Field
• Master's Degree in Related Field

04


Please select the option that best identifies your experience working for a local education agency (LEA)?*This work experience MUST be reflected in your application. Failure to provide this information clearly may disqualify you from moving forward with this recruitment

• No LEA Experience
• 1-2 Years
• 3-4 Years
• 5 or More Years

05


The following questions seek to ascertain at what level of proficiency you are qualified to perform the minimum qualifications. Respond honestly and truthfully to all questions. Over-evaluating your skill level is considered as providing false and/or misleading information. The statements you make in this application are subject to verification. Applicants found to have provided false or misleading information about their skills will be disqualified from further employment processing or, if hired, will be immediately terminated from employment. Enter your initials below to confirm that you have read and understand this information.
06


Are you willing and able to train, supervise and evaluate personnel as assigned, participate in personnel and hiring procedures?

• Yes
• No

07


I have knowledge of record-keeping and report preparation techniques

• No knowledge or experience in this area
• Limited knowledge or ability based on limited training and experience
• Proficient and experienced in this area

08


I have knowledge of practical principles of intercultural relationships and communication techniques.

• No knowledge or experience in this area
• Limited knowledge or experience in this area
• Proficient knowledge or experience in this area

09


I have knowledge of management/administration in a public agency providing social and/or community services and collaborative setting.

• No knowledge or experience in this area
• Limited knowledge or experience in this area
• Proficient and experienced in this area

10


I have knowledge of collaborative meeting facilitation, problem solving and teambuilding.

• No knowledge or experience in this area
• Limited knowledge or experience in this area
• Proficient and experienced in this area

11


I have knowledge of data collection and evaluation of programs.

• No knowledge or experience in this area
• Limited knowledge or experience in this area
• Proficient and experienced in this area

12


I have knowledge of Federal and state regulations and laws affecting the education of children experiencing homelessness.

• No knowledge or experience in this area
• Limited knowledge or experience in this area
• Proficient and experienced in this area

13


I have knowledge of Federal and state regulations and laws affecting the education of foster children.

• No knowledge or experience in this area
• Limited knowledge or experience in this area
• Proficient and experienced in this area

14


I have the ability to interpret and apply federal, state, and local policies, procedures, laws, and regulations.

• No ability or experience in this area
• Limited ability or experience in this area
• Proficient and experienced in this area

15


I have knowledge of parent involvement opportunities and school site programs

• No knowledge or experience in this area
• Limited knowledge or experience in this area
• Proficient and experienced in this area

16


I have the ability to determine what supports, services, and assistance are needed by foster or homeless youth and their parents or other adults supporting their education.

• No ability or experience in this area
• Limited ability or experience in this area
• Proficient and experienced in this area

17


I have the ability to track foster youth services and referrals electronically in a database.

• No ability or experience in this area
• Limited ability or experience in this area
• Proficient and experienced in this area

18


I have the ability to apply and utilize technology including Microsoft Office and Google Suite applications.

• No ability or experience in this area
• Limited ability or experience in this area
• Proficient and experienced in this area

19


I have the ability to collaborate with school staff, parents, and youth to identify needs .

• No ability or experience in this area
• Limited ability or experience in this area
• Proficient and experienced in this area

20


I have the ability to deliver presentations to a variety of audiences.

• No ability or experience in this area
• Limited ability or experience in this area
• Proficient and experienced in this area

21


I have the ability to develop partnerships with city, county, and non-profit agencies

• No ability or experience in this area
• Limited ability or experience in this area
• Proficient and experienced in this area

22


I have the ability to explain complex policies and procedures to staff, students, parents, and/or the public

• No ability or experience in this area
• Limited ability or experience in this area
• Proficient and experienced in this area

23


I have the ability to speak, read, and write fluently in English and in Spanish.

• No ability or experience in this area
• Limited ability or experience in this area
• Proficient and experienced in this area

24


In 200 words or less, provide an example of a time when you recommended making changes to improve a program for homeless or foster youth. What led you to recommend the changes, and what was the outcome?
Required Question