Account Managers - Drayage & Supply Chain

Overview Account Manager — Drayage & Supply Chain | Cargomatic This is not a remote position. Relocation assistance is not offered. Cargomatic connects shippers and carriers in real time through our digital freight marketplace, making port, drayage, and regional logistics more efficient, transparent, and sustainable. We’re transforming how freight moves across America’s busiest logistics corridors, and we’re looking for experienced Account Managers to help us grow capacity and strengthen partnerships in key markets. Role Overview As an Account Manager at Cargomatic, you will manage and grow relationships with existing customer accounts, ensuring high satisfaction, retention, and profitable expansion. You will collaborate closely with operations, product, sales, and finance teams to deliver solutions that optimize freight execution and drive measurable results. This role is ideal for someone who is commercially minded, customer-focused, and experienced in logistics or drayage. Account Managers are expected to work on-site daily at one of our regional offices to stay closely connected with our customers and operations teams. Key Responsibilities Manage a portfolio of customer accounts to drive retention, renewal, and expansion. Identify opportunities for upselling or cross-selling new services or lanes. Partner with internal teams to ensure operational excellence and timely issue resolution. Track account performance metrics including customer satisfaction (CSAT), renewal rates, and gross margin improvement. Present account insights and business reviews to customers and internal leadership. Contribute to revenue and profitability targets within your assigned territory. Qualifications 5+ years of experience in logistics, supply chain, or drayage account management. Proven success managing and expanding enterprise or port-based logistics accounts. Strong relationship-building and negotiation skills. Analytical mindset with the ability to interpret data and identify growth trends. Bachelor’s degree or equivalent experience in business, logistics, or a related field. Compensation and Benefits Cargomatic offers competitive compensation tailored to market conditions, experience, and performance, including base salary, performance-based incentive opportunities, and a comprehensive benefits package. Expected salary ranges by location are: Seattle, WA: Base salary between $90,000 and $110,000 , plus a performance-based incentive opportunity . San Francisco, CA: Base salary between $100,000 and $125,000 , plus a performance-based incentive opportunity . Los Angeles, CA: Base salary between $90,000 and $115,000 , plus a performance-based incentive opportunity . Phoenix, AZ: Base salary between $80,000 and $95,000 , plus a performance-based incentive opportunity . Benefits include: 401(k) with company contribution Flexible Paid Time Off (PTO) Comprehensive Health, Medical, and Dental coverage Opportunities for professional development and career advancement Apply for this job * Indicates a required field First Name * Last Name * Preferred First Name Email * Phone Country * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Cargomatic’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. 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