Healthcare Process Improvement Analyst

Overview

The Process Improvement Analyst supports departmental initiatives that enhance operational efficiency, standardization, and quality outcomes across Comagine Health’s Care Management (CM) division. This role applies Lean, change management, and continuous improvement methodologies to analyze workflow and care management systems, support project execution, and develop recommendations that align with organizational goals. Under the guidance of the Manager of Quality and Process Improvement, the Process Improvement Analyst collaborates with both clinical and non-clinical teams to promote and advance continuous quality improvement throughout the Care Management department.

This is a fully remote position within the United States; however, candidates within Pacific, Mountain, or Central time zones are ideal as core work hours fall within 7:00 AM – 5:00 PM Mountain Time.

The ideal candidate will have the following background and certifications:

Qualifications and Background

• Six Sigma, Lean or other process improvement/change management certification
• Registered Nurse
• Minimum of seven years of professional experience in healthcare operations
• Minimum of four years of healthcare quality and/or process improvement experience applying Lean, Six Sigma, or other continuous improvement tools and techniques

• Knowledge of process improvement tools (e.g., process mapping, cause-and-effect analysis, Pareto charts, run/control charts)
• Strong data analysis skills, including use of Excel, and familiarity with BI tools (Power BI, Tableau)
• Ability to analyze and interpret data to support improvement recommendations
• Strong facilitation and collaboration skills across clinical and non-clinical teams, including executives
• Strategic thinker with the ability to execute at the operational level
• High-quality work under pressure, managing multiple competing priorities
• Excellent planning, communication, and interpersonal skills
• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word, SharePoint, Visio)
• Experience using Teams and Zoom

Responsibilities

• Process Analysis & Improvement Support: Promote and apply established process improvement principles and best practices; support and facilitate process development for the implementation of new contracts and service lines; analyze workflow and system needs; make recommendations for improvement; manage process improvement initiatives and projects; collaborate with teams to identify, implement, and sustain opportunities for improvement.
• Implementation Project Support: Document charters, meeting notes, action logs, and follow-up materials; collaborate with project managers and implementation leads to ensure milestones are met and risks addressed; maintain organized records; identify actionable steps to operationalize scopes of work; coordinate with operations, ITS, and client staff to establish efficient workflows and fulfill contract requirements.
• Training & Resource Development: Create standardized materials, tools, and templates for Lean and process improvement training; assist in delivering basic training or presentations to internal teams.

Benefits and Compensation

• As this is a fully remote role within the United States, location may be considered when deciding the compensation package
• Examples: Seattle, WA $105k-$115k; Ft. Collins, CO $95k-$104k; Kansas City, MO $85k-$95k
• Your recruiter will discuss specific locations during the screening process
• 401k
• Healthcare
• PTO

Job Details

• Seniority level: Mid-Senior level
• Employment type: Contract
• Job function: Management and Manufacturing
• Industry: Hospitals and Health Care

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