Administrative Assistant

Administrative Assistant

The Administrative Assistant will provide administrative support to the REMS and Secure Storage team. This role is a key brand ambassador for the company providing exceptional customer service to all they interact with. This includes:

• Greeting and directing clients and visitors by phone, email, or in person.
• Providing administrative support to REMS team including correspondence, coordinating appointments, handling office mail, scanning and assembling documents, etc,
• Assisting tenants and property owners with requested information, delivery of documents and payments, and general inquiries.
• Assist with preparation of paperwork and delivery of leases and property management documents.
• Accurately inputting, updating and maintaining databases, spreadsheets, and records. This includes scanning, filing and retrieving physical and digital documents.
• Processing and managing invoices, and basic bookkeeping tasks as needed.
• Assisting with various special project as needed by the property management team.
• Build positive relationships with tenants to foster a sense of community and ensure tenant satisfaction.
• Other duties as assigned.

What experience and skills do I need to be successful?

• Comfortable working daily in Microsoft Office products including Excel, Word, and Outlook.
• Strong communication and customer service skills for interacting with our customers on the phone, via email, and in person.
• Strong attention to detail and accuracy.
• Previous experience in a related administrative support role or working at a property management company highly desired.

Great Perks and Benefits:

Some major perks we offer are long-term job stability, work-life balance to support raising a family, and significant opportunity to grow your career within the company. In addition:

• Competitive medical, dental, and vision insurance plans.
• FSA/HSA account options.
• Paid Time Off (PTO).
• 401k employer matching program to save for retirement.
• Tuition reimbursement and professional growth opportunities through continuing education.
• Supplemental insurance options for life, AD&D, STD, LTD, and critical illness.
• Bonuses for helping with business development leads.
• Incredible potential for upward mobility and career growth.

This role generally supports our office hours of Monday-Friday 8a-5p.

First step is applying with your resume. Qualified candidates will then complete a phone screen with HR, followed by an interview with REMS leadership.

REMS is part of the MBE CPAs affiliate group. The team provides property management services working with both the property owners and tenants. We manage properties across Wisconsin including Door Country, Fort Atkinson, Mauston, Marshfield, Portage, Reedsburg, Sun Prairie, Tomah, Wausau, Wisconsin Dells-Lake Delton, and our corporate headquarters in Baraboo.