Experienced Inside Sales Representative
PVP Communications
Job Description
Job Description
PVP Communications is the trusted leader in police motorcycle communication systems, serving motor units across the country. For over 30 years, we’ve built our reputation on reliability, clarity, and exceptional service — and now we’re looking for a customer‐focused Inside Sales & Customer Service Representative to join our Torrance team.
If you enjoy helping people, learning technical products, and supporting those who serve our communities, this role is a great fit. This is a warm, relationship‐driven position — no cold calling.
What You’ll Do
- Respond to inbound calls, emails, and online inquiries from police departments and public‐safety agencies
- Personally greet and assist Police Officers in our Torrance showroom.
- Provide product information and guide customers toward the right communication solutions
- Prepare quotes, process orders, and maintain accurate customer records
- Support agencies with product questions, compatibility details, and order updates
- Follow up with warm leads, returning customers, and agencies outfitting new motor units
- Coordinate with production and technical staff to ensure smooth order fulfillment
- Build long‐term relationships with departments and motor officers who rely on our equipment
What Makes You a Strong Fit
- Experience in inside sales, customer service, and/or account support
- Comfortable learning technical product details (we’ll train you)
- Clear, friendly, and confident communication style
- Strong organizational skills and attention to detail
- Ability to manage multiple conversations and tasks at once
- A service‐oriented mindset — you enjoy helping people get what they need
- Bonus: Experience with law enforcement, radio communications, or technical products
Vacancy posted 24 days ago
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