Administrative Assistant/Scheduler

Interim HealthCare is a leading provider of home care services dedicated to delivering compassionate, high-quality care to our clients. We are growing and seeking a dependable, detail-oriented Office Assistant & Scheduler to join our team.

Position Summary

The Office Assistant & Scheduler plays a key role in daily operations by coordinating caregiver schedules, supporting office administration, and ensuring effective communication between clients, caregivers, and management. This position requires strong organizational skills, multitasking ability, and a proactive mindset.

Key Responsibilities

Schedule and coordinate caregiver shifts to meet client needs

Maintain accurate client and employee records

Answer incoming calls and assist clients and caregivers professionally

Communicate schedule changes promptly and efficiently

Ensure timely and accurate communication among caregivers, clients, and managers, including addressing and escalating concerns appropriately

Assist with payroll data entry and timesheet tracking

Support recruitment, orientation, and retention of qualified staff

Assist with hiring and onboarding documentation

Perform fingerprinting and I-9 verification

Provide general administrative support (filing, scanning, data entry, email management)

Minimum Education & Experience

High school diploma required; Associate or College degree preferred

Qualifications

Previous scheduling or administrative experience (home care experience preferred)

Strong organizational and time management skills

Excellent communication skills (written and verbal)

Strong problem-solving and negotiating skills

Proficient in Microsoft Office (Excel, Word, Outlook)

Ability to manage multiple priorities in a fast-paced environment

Professional, dependable, and detail-oriented

Ability to pass required federal and state background checks

Preferred Qualifications

Experience with home care software (AxisCare or similar)

Knowledge of caregiver scheduling best practices

Working Conditions & Physical Requirements

Work performed in a standard office environment

Ability to work a flexible schedule (part-time or full-time)

Light physical activity, including occasional lifting up to 20 lbs., and frequent sitting, standing, or walking

What We Offer

Competitive pay

Supportive team environment

Opportunity for growth

Meaningful work serving the community

If you are organized, dependable, and thrive in a fast-paced environment, we would love to hear from you.