Employee Benefits Large Case Training Consultant

Learning And Training Consultant

The next part of your journey is right around the corner with The Standard.

A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we've been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference?

This role is for an experienced learning and training consultant with strong client management and sales experience in the group benefits/ancillary employee benefits space. The training & development specialist IV will develop and deliver advanced training for sales and client management professionals across regional and national account segments, with a focus on improving field sales execution, client management excellence, broker engagement, and consultative selling capabilities.

Principal duties and responsibilities:

• Deliver role-based training to corporate sales and client management professionals
• Reinforce effective sales and client management practices
• Improve field processes and operational efficiency
• Enhance broker and customer engagement capabilities
• Partner with enterprise learning & development teams to align training content with organizational standards

Knowledge, skills, and abilities:

• Field sales expertise
• Sales coaching and facilitation
• Client management best practices
• Broker relationship dynamics
• Business acumen
• Consultative problem solving

1. Lead national accounts sales & client management training

Designs and delivers advanced training for national accounts roles including:

• EB national sales consultants
• VB national sales consultants
• National account consultants
• Client manager national accounts
• Account specialist onsites

Training focuses on strategic selling, complex broker relationships, client retention strategies, and consultative benefit solutions.

2. Develop advanced sales capability programs

Designs and facilitates advanced capability programs that strengthen:

• Strategic account management
• Consultative selling
• Broker relationship management
• Multi-product solution selling

3. Serve as strategic advisor to sales leadership

Partners with sales and client management leadership to identify capability gaps and develop training strategies that support business growth and client retention.

4. Improve sales and client management processes

Provides insight into field practices to improve:

• Sales processes
• Client management workflows
• Operational efficiency
• Broker engagement strategies

5. Partner with enterprise L&D

Collaborates with enterprise L&D to ensure alignment with enterprise learning frameworks while maintaining a focus on field execution and sales capability.

Job specifications:

Required education: Bachelor's degree

Required experience: 812+ years of experience in employee benefits sales, national account management, or distribution leadership. Preferred experience: Experience designing and delivering advanced sales capability programs.

Travel requirements:

Occasional travel only (such as for planning purposes, team-building, or conferences) may be required.