Collections Specialist

Cornerstone Staffing Solutions is actively hiring Loan Servicing Specialists (Collections) to work onsite at a leading manufacturer in Johnson City, TN. If you have experience in collections, loan servicing, banking, call centers, customer service, or account management , this could be a great opportunity to get your foot in the door with a company offering long-term potential . Pay: Starting at $17.00/hour+ Schedule: Full-Time, Monday-Friday 8am-5pm | 1 day a week 10am-7pm Location: Onsite - Johnson City, TN Position: Temp-to-Hire Start: Immediate hiring need What You'll Do As a Loan Servicing Specialist, you'll work directly with customers to manage past-due accounts, discuss payment options, and help resolve delinquent balances. Your day-to-day responsibilities will include: Contacting customers regarding past-due loan accounts by phone, email, and written communication Discussing and negotiating payment arrangements Documenting collection activity accurately in company systems Monitoring account status and following up on outstanding balances Answering customer questions and researching account information Meeting established collection goals, productivity standards, and performance metrics Using Microsoft Office, Outlook, Word, Excel , and internal systems Maintaining professionalism and following company policies and applicable regulations Working closely with the team and management to meet department goals What Makes You a Great Fit? We're especially interested in candidates who are: Experienced in collections, loan servicing, banking, call centers, financial services, or customer service Comfortable making and receiving a high volume of phone calls Confident communicating with customers about sensitive account matters Goal-oriented and motivated by meeting performance expectations Organized and able to manage multiple accounts and priorities Professional, dependable, and detail-oriented Comfortable working in a fast-paced, performance-driven environment Proficient with Microsoft Office and Outlook Able to maintain excellent attendance and reliability Education: High School Diploma or GED required. Additional education is a plus but not required. Experience: 1-5 years of relevant experience preferred. Why Apply? This isn't just a short-term job. This is a temp-to-hire opportunity with the potential to become a long-term position for the right candidate. Incentive opportunities. #J-18808-Ljbffr Cornerstone Staffing Solutions, Inc.