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Collections Specialist

Jobtailor

Responsibilities Performs Collections Specialist 3 duties plus: Uses advanced negotiation skills to resolve High Risk calls. Coaches/trains lower level Collectors and new team members. Prioritizes workflow to help identify process improvements. Interprets procedures/instructions by choosing among alternatives to resolve problems. Works under limited supervision. May support an expansive array of products/services. Demonstrates technical/administrative expertise. Appropriately assess risk when business decisions are made. Requirements Previous Collections experience preferred Work under pressure Decision making Problem solving Negotiation Prior work experience would provide a basic knowledge activities, policies, and procedures of the work area 1-3 years experience Soft Skills Work Under Pressure Risk Assessment #J-18808-Ljbffr

Vacancy posted 2 days ago
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