Technical Program Manager R+D

Role Description

The Technical Program Manager (R&D) is responsible for overseeing the execution of complex initiatives. These initiatives require coordination of teams using a variety of software delivery practices that will include SAFe. The Technical Program Managers collaborate closely with cross-functional teams to ensure projects are delivered on time, within budget, and meet the required quality standards. Programs can involve simultaneous coordination across the Executive, Finance, Operations, Sales, Marketing, Product Management, R&D, Legal, Compliance, Client Implementations and external vendors. The Technical Program manager needs strong leadership and problem-solving skills to achieve successful outcomes. The position demands effective verbal and written communication. This role will understand the principles and best practices of scaled agile and project management. The person in this role will work to resolve a wide range of issues, both project-related and non-project-related.

Responsibilities

• Responsible for working cross functionally to coordinate development efforts that involve multiple products or integration points between products.
• Support the development of detailed Program delivery Roadmaps with input from Scrum Masters, project management, delivery managers, implementations, and migrations teams.
• Align scope and timeline with Release Train Engineers, Business Owners, and Solution Architecture by engaging in Agile Release Train events including PI Planning and Epic Sync.
• Help monitor overall progress and initiate corrective action, as appropriate, to ensure that program goals are met.
• Execution of project planning activities to include determination of scope, milestones, risks, and issues.
• Promptly escalate risks to appropriate leadership and stakeholders.
• Support and maintain reports for the steering committee and other key stakeholders.
• Implement appropriate practices for the program including right sizing meeting schedules and content.
• Collaborate with functional managers to determine and satisfy program needs.
• Support process improvements within the organization delivery processes.
• Assist with the development delivery plans, and manage requirement changes throughout incremental delivery.
• Collaborate with Implementations, Migrations, and other business teams to facilitate software adoption by removing obstacles and sharing user feedback.
• Communicate adoption progress to key stakeholders.
• Maintain relationships and alignment with key program stakeholders to achieve program goals.
• Completes all responsibilities as outlined on annual Performance Plan.
• Completes all special projects and other duties as assigned.
• Must be able to perform duties with or without reasonable accommodation.

Qualifications

• Bachelor’s degree in Business, Computer Science, or other field demonstrating technical expertise or equivalent work experience.
• Comprehensive knowledge of both theoretical and practical aspects of project management, SCRUM, Kanban, SAFe.
• 5 years project management experience with experience in a mix of Software delivery practices.
• Possess or currently pursuing SAFe SA (SAFe Agilist).
• Possess or currently pursuing Certification in project management (PMI, PMP).
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
• Proven ability to influence cross-functional teams without formal authority.
• Proficiency in Microsoft Office.
• Healthcare experience preferred.

Requirements

• Critical Thinking: Ability to think critically and evaluate information objectively, considering different perspectives and potential implications before drawing conclusions or making recommendations.
• Attention to Detail: Must have a keen eye for detail to ensure accuracy in data analysis, interpretation, and reporting.
• Quantitative Aptitude: Strong numerical skills are essential for conducting quantitative analysis, working with statistical methods and models, and manipulating data using mathematical operations.
• Data Interpretation: Skilled in interpreting data visualizations, charts, graphs, and other forms of data presentation to extract meaningful insights and communicate findings effectively.
• Communication Skills: Effective communication skills are crucial for conveying complex technical concepts and insights to non-technical stakeholders clearly and understandably through written reports, presentations, and verbal discussions.
• Curiosity and Learning Agility: A strong desire to learn and explore new methodologies, techniques, and tools in the field of data analysis and insights generation is essential for staying current with industry trends and best practices.
• Resilience: The ability to handle pressure, adapt to changing priorities, and overcome setbacks is important in a fast-paced and sometimes ambiguous analytical environment.
• Ethical and Integrity: Upholding ethical standards and maintaining integrity in handling sensitive data and information is paramount for building trust and credibility in the insights provided.

Physical Requirements and Working Conditions

• Remaining in a stationary position, often standing or sitting for prolonged periods.
• Repeating motions that may include the wrists, hands, and/or fingers.
• Must be able to provide a dedicated, secure work area.
• Be able to provide high-speed internet access/connectivity and office setup and maintenance.
• No adverse environmental conditions expected.

Benefits

• Base compensation ranges from $105,000 to $125,000 per year.
• Competitive benefits package including medical, dental, vision, disability, and life insurance coverage.
• 401(k) savings plans.
• Paid family leave.
• 9 paid holidays per year.
• 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti.

Company Description

This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties, and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and requirements of the job change.