Spa Receptionist

Overview Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Location: A high-desert refuge in America\'s land of enchantment. In Santa Fe, Rancho Encantado is a 65-room resort on 57 rolling acres, just 10 minutes from downtown. Begin your days with a hike, relax by the pool, and enjoy Terra for elevated, regional cuisine before returning to your casita beneath a sweeping night sky. Position Regular Full-Time Spa Receptionist. Four Seasons Resort Rancho Encantado Santa Fe is seeking a hardworking and driven individual for our spa reception team, who infuses enthusiasm into everything they do and shares our passion for service excellence. What are we looking for? A genuine, caring, and compassionate professional with a strong passion for hospitality and a natural ability to connect authentically with guests Demonstrates integrity and accountability in all actions and exhibits confidence when making decisions to deliver a luxury-level experience A collaborative team player who actively supports and encourages colleagues to achieve shared success What would you bring to the table? 1+ years of service industry experience and spa coordination, preferably in a high end or luxury spa environment Flexible schedule—availability to work weekends and holidays Ability to stand for extended periods of time What would your job responsibilities be? Create a welcoming, memorable spa experience by building genuine connections with guests from the moment they walk in the door. Deliver exceptional hospitality with professionalism, confidence, and a solution-oriented mindset, especially when it comes to accommodating special requests. Maintain the highest standards of cleanliness and sanitation at all times. Demonstrate strong attention to detail and consistency in scheduling and the spa booking system to ensure maximum sales potential and guest/employee satisfaction. Support and collaborate with the spa team to achieve shared success. Adapt quickly in a fast-paced environment and assist Spa Therapists and Attendants as needed. What will it be like working for us? Four Seasons is the world’s leading luxury hospitality company, driven by an unwavering commitment to an exceptional guest and employee experience. We are dedicated to elevating every interaction through continual innovation and the highest standards of service. Four Seasons offers hospitality professionals the opportunity to build a lifelong career with a globally renowned brand. We believe our greatest asset is our people and proudly champion a culture rooted in diversity, equality, and inclusivity. Our values are grounded in integrity, trust, transparency, respect, and kindness—principles that guide everything we do. Our employees are proud to be a part of Four Seasons Resort Rancho Encantado and consistently recommend it as a great place to work. Benefits Free and discounted stays at 135 Four Seasons locations worldwide Global growth opportunities Food & beverage and spa discounts Free employee meals Complimentary employee parking Comprehensive training & development Medical benefits, including parental leave 401(k) Retirement Plan PTO + sick leave pay A culture that breeds success and rewards Competitive pay: $18.58 hourly + commission on sales US work authorization is required unless candidate is currently in a managerial position at a Four Seasons location. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the EEOC poster information, please visit eeoc.gov. #J-18808-Ljbffr